Unthread pricing
2 plans on the record · a free trial
Every plan
Pro
Starting at $75 per agent / month; contract lengths may be monthly, annual, or multi-year.
Minimum 5 seats · Conversation tracking, SLAs and assignments · Slack Inbox and Broadcasts · Integrations & API · Dedicated Slack support channel · Customer portal · Knowledgebase sync · Custom analytics dashboards · NPS & CSAT surveys · CRM integrations · Bi-directional 3rd party ticket sync · Escalations & approval requests · Custom status workflows · Standard MSA
Read 5 Oct 2026 · unthread.io
Enterprise
Custom solutions; contact Unthread.
AI automation builder · Self-learning documentation · Dedicated solutions engineer · Custom RBAC permissions · Custom integrations · SSO · HRIS integration & directory sync · HIPAA & BAAs · Dedicated hosting · Mass email broadcasts · Industry-leading SLAs · Slack enterprise grid · LDAP integration · Custom MSA
Read 5 Oct 2026 · unthread.io