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On the recordRead 12 Oct 202632 facts
Unbabel
Unbabel · San Francisco, California, United States · founded 2013
On the record
- API
- Unbabel says its APIs can connect the service to systems without a prebuilt integration.unbabel.com · read 12 Oct 2026
- API access
- Yesunbabel.com · read 20 Sep 2026
- Audience
- Unbabel describes its translation platform as serving both small businesses and enterprises.unbabel.com · read 12 Oct 2026
- Company
- Unbabel says it was founded in Lisbon and has been developing its Language Operations category since 2013.unbabel.com · read 12 Oct 2026
- Company history
- Unbabel says it was founded in Lisbon and began in 2013.unbabel.com · read 12 Oct 2026
- Content workflows
- Users can submit text and files, organize them into projects, collaborate in a workspace, and monitor progress, quality, timelines, and price.unbabel.com · read 12 Oct 2026
- Customer service
- The platform supports multilingual customer service so agents can communicate with customers in their languages.unbabel.com · read 12 Oct 2026
- Data protection
- Unbabel says it uses encryption and anonymization and implements least-privilege access controls.unbabel.com · read 12 Oct 2026
- Document translation
- Yesunbabel.com · read 20 Sep 2026
- Encryption
- Unbabel says data is encrypted in transit with TLS 1.2 and 1.3 and at rest with AES-256.unbabel.com · read 12 Oct 2026
- File formats
- Supported common formats include CSV, DOCX, JSON, PPTX, SRT, and strings.unbabel.com · read 12 Oct 2026
- Glossary tools
- Yesunbabel.com · read 20 Sep 2026
- Human review
- Lower-scoring translations can be reviewed and refined by Unbabel’s global community of editors.unbabel.com · read 12 Oct 2026
- Integrations
- Listed integrations include Kustomer, Helpshift, Oracle, Wix Answers, Zendesk, Intercom, Freshdesk, and Salesforce.unbabel.com · read 12 Oct 2026
- Language coverage
- Unbabel says it supports more than 30 languages and local variants that make up hundreds of language pair combinations.customer-happiness.unbabel.com · read 12 Oct 2026
- PII handling
- Unbabel says it detects and removes personally identifiable information, stores it in an encrypted vault, and reinserts it into the translation after processing.unbabel.com · read 12 Oct 2026
- Portal
- The Unbabel Portal provides a dashboard for viewing translation usage and quality metrics and managing language operations.unbabel.com · read 12 Oct 2026
- Pricing
- The contact page directs visitors with pricing questions to the sales team; it does not state a price.unbabel.com · read 12 Oct 2026