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Pricing · 2026

Twilio Flex pricing

4 plans on the record · a free trial

Every plan

User + usage

$35 usage-based

per monthly active user

Twilio Primitives are charged by individual usage · existing Twilio accounts only

Named user pricing

$150 a month

per named user

Contract pricing · billed for the maximum number of named users on the account in a month

Active user hour pricing

$1 usage-based

per active user hour

Usage based

Free trial

Free

5,000 free active user hours · only for new Twilio Flex accounts