Trusona
Scottsdale, Arizona, United States
What it is
Trusona ATO Protect verifies identities in real time during password or MFA resets, account recovery, and other high-risk requests to help prevent account takeovers. It checks people against sources such as DMV records, mobile network operators, and LexisNexis. Trusona says the service can detect SIM swaps, man-in-the-middle activity, and replayed ID scans, and that its document checks cover more than 2,500 ID types worldwide. Use can require no app download or pre-registration, with a zero-integration option listed. Employees and customers can check that an agent is genuine, while executives can verify one another before a wire transfer. After a successful check, a person can save a TruPass(key) to skip ID scans on later requests. Integrations include ServiceNow and APIs, and Trusona says ATO Protect can be added to Zendesk, Jira, Ivanti, and Freshdesk tickets. The company says it stores no PII and shows agents a risk result instead of identity documents. The portal is free with no commitment; pricing for other options is available on request.
For and against
For
- Checks identities against authoritative sources.
- Document checks cover more than 2,500 ID types.
- Can be used without app download or pre-registration.
- Free portal has no commitment.
- Trusona says it stores no PII.
Against
- Pricing for options beyond the portal is available on request.
- API access for Agent Verify is available by request.
The verdict
ATO Protect focuses on identity checks for account recovery and other high-risk requests, with options for ticketing workflows and agent verification. Its portal is free, while pricing for other options requires an inquiry.
Who it suits
ATO Protect is presented for IT help desks, account recovery, HR and hiring workflows, and developers integrating identity checks. It may also suit teams that need agent or executive verification.
Plans and prices
ATO Protect portal
Full portal access · no commitment
Read 15 Oct 2026 · trusona.com
Enterprise Trusona
Custom quote · no public plan details
Read 15 Oct 2026 · softwareadvice.com
On the record
- Agent and executive verification
- Agent Verify lets customers confirm a support agent, while Exec Verify lets executives verify one another before sensitive transactions.trusona.com · read 15 Oct 2026
- Anti-replay
- Trusona captures unique interaction, device and document-scan details to detect replayed authentication or identity-proofing sessions.trusona.com · read 15 Oct 2026
- API access
- The developer page specifies API-key authentication over HTTPS and offers API access by request for Agent Verify.trusona.com · read 2 Oct 2026
- API documentation
- The documentation site exposes authentication, identity-proofing and identity-proofing-sandbox REST APIs plus integration guides.trusona.com · read 15 Oct 2026
- API security features
- The IDV Suite API combines document scanning with anti-replay, man-in-the-middle detection and SIM-swap checks.trusona.com · read 15 Oct 2026
- ATO Protect
- ATO Protect verifies a person before password or MFA resets, account recovery, wire transfers and other high-risk actions.trusona.com · read 15 Oct 2026
- Audit
- Trusona says its platform is SOC 2 audited.trusona.com · read 2 Oct 2026
- Authoritative verification
- The service checks identity against DMV, mobile-network and LexisNexis sources and claims coverage of more than 2,500 identity-document types worldwide.trusona.com · read 15 Oct 2026
- Company size
- LinkedIn lists Trusona as a privately held company with 11–50 employees.linkedin.com · read 15 Oct 2026
- Deepfake and fraud defenses
- ATO Protect detects SIM swaps, man-in-the-middle activity, and replayed ID scans using patented Scan Anti-Replay detection.trusona.com · read 2 Oct 2026
- Document coverage
- Trusona says its document checks cover more than 2,500 ID types worldwide.trusona.com · read 2 Oct 2026
- Founded and headquarters
- LinkedIn lists Trusona as founded in 2015 and headquartered in Scottsdale, Arizona.linkedin.com · read 15 Oct 2026
- Funding
- Crunchbase lists three funding rounds through Series C and names Georgian as the Series C lead investor, but public amounts are obfuscated.crunchbase.com · read 15 Oct 2026
- Identity checks
- The service checks people against authoritative sources including DMV records, mobile network operators, and LexisNexis.trusona.com · read 2 Oct 2026
- IDV API
- The identity-verification API is REST based, supports U.S. driver's licenses, permits and ID cards, and validates up to 17 license fields.trusona.com · read 15 Oct 2026
- Integrations
- Documented integrations include Windows passwordless and 2FA, WordPress, Salesforce and Okta Cloud IAM.trusona.com · read 15 Oct 2026
- Intended users
- Trusona presents ATO Protect for IT help desks, customer account recovery, HR and hiring workflows, and developers integrating identity checks.trusona.com · read 2 Oct 2026
- Legal name
- Crunchbase identifies the legal entity as Trusona Inc.crunchbase.com · read 15 Oct 2026
