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Tracktainer
United Kingdom
What it is
Tracktainer is a web-based service for tracking containers and shipments by container number, Bill of Lading, or booking reference. It detects carriers automatically and provides real-time results. Its dashboard presents shipment milestones, vessel positions on a map, analytics, CSV export, and email and push alerts. The company says the service supports more than 170 shipping lines and covers 95% of global container volume. It advertises machine-learning ETA predictions, including the ability to predict delays 3–5 days ahead, as well as free-time and detention alerts intended to help prevent demurrage. Connections include an API, webhooks, CSV upload, and ERP/TMS integrations; the company says there are no integration fees. A shipment map can also be embedded on a customer website with customized colors and branding. The free plan includes three tracking credits, with no credit card required. The listed monthly volume plan costs $1 a month and requires at least 10 credits. One credit covers one tracking, while rechecks of the same shipment within 24 hours do not use additional credits; monthly credits expire at the end of the cycle.
For and against
For
- Tracks by container number, Bill of Lading, or booking reference.
- Dashboard includes shipment milestones and vessel map.
- Lists email and push alerts, analytics, and CSV export.
- Offers API, webhooks, CSV upload, and ERP/TMS integrations.
- Three free tracking credits; no card required.
Against
- Monthly volume plan has a 10-credit minimum.
- Monthly credits expire at the cycle's end.
- Each credit covers one shipment tracking.
The verdict
Tracktainer combines shipment status, alerts, and integration options for logistics workflows. Review the credit rules and monthly minimum alongside your expected tracking volume.
Who it suits
Tracktainer is aimed at freight forwarders, importers, exporters, and logistics teams that need shipment visibility. Its API and integration options may suit teams connecting tracking to existing workflows.
Plans and prices
Free
3 free tracking credits forever · no credit card required
Read 30 Sep 2026 · tracktainer.com
Volume-based annual
1 credit = 1 shipment tracking · same-shipment rechecks within 24 hours use no additional credits · annual credits valid for 12 months · price per credit decreases with volume
Read 30 Sep 2026 · tracktainer.com
Volume-based monthly
1 credit = 1 shipment tracking · same-shipment rechecks within 24 hours use no additional credits · monthly credits expire at cycle end · price per credit decreases with volume
Read 30 Sep 2026 · tracktainer.com
Enterprise
For more than 3,000 credits · dedicated support · SLA · tailored integrations
Read 30 Sep 2026 · tracktainer.com
On the record
- AI ETA
- Tracktainer advertises machine-learning ETA predictions and says it can predict delays 3–5 days before they happen.tracktainer.com · read 30 Sep 2026
- API
- The API documentation specifies a REST API at api.tracktainer.com/v1 using Bearer API keys and JSON:API responses.docs.tracktainer.com · read 30 Sep 2026
- Audience and origin
- Tracktainer describes its intended users as freight forwarders, importers, exporters, and logistics teams, and says its predecessor e-Tracking launched in 2021 in the United Kingdom.tracktainer.com · read 30 Sep 2026
- Demurrage
- The pricing page lists proactive free-time and detention alerts as a demurrage-prevention feature.tracktainer.com · read 30 Sep 2026
- Embedded map
- A live shipment map can be embedded on a customer's website with an iframe, with customizable colors and branding.tracktainer.com · read 30 Sep 2026
- Integrations
- The product lists API access, webhooks, CSV upload, and ERP/TMS integrations; it says there are no integration fees.tracktainer.com · read 30 Sep 2026
- Payment
- The pricing page says payments are processed via Stripe and lists Visa, Mastercard, American Express, and wire transfer as accepted payment methods.tracktainer.com · read 30 Sep 2026
- Privacy and compliance
- Tracktainer says it complies with GDPR and the UK Data Protection Act 2018 and offers a Data Processing Agreement on request.tracktainer.com · read 30 Sep 2026
- Product
- Tracktainer provides container and shipment tracking using a container number, Bill of Lading, or booking reference, with automatic carrier detection and real-time results.tracktainer.com · read 30 Sep 2026
- Security
- The GDPR page states that data is encrypted in transit with TLS 1.3 and at rest with AES-256, and that the company conducts penetration testing and vulnerability assessments.tracktainer.com · read 30 Sep 2026
- Shipment visibility
- The dashboard includes shipment milestones, email and push alerts, analytics, CSV export, and a map with vessel positions.tracktainer.com · read 30 Sep 2026
- Support
- The product lists 24/7 customer support; the Enterprise plan also advertises dedicated support and an SLA.tracktainer.com · read 30 Sep 2026
- Tracking coverage
- The site says it supports 170+ shipping lines and covers 95% of global container volume.tracktainer.com · read 30 Sep 2026
- Usage limit
- Each credit covers one shipment tracking; rechecks of the same container within 24 hours do not consume additional credits.tracktainer.com · read 30 Sep 2026
