On the recordRead 3 Oct 202615 facts
Malomo
Indianapolis, Indiana, United States
Plans and prices
Lite
$49a month
1,000 shipments · $.06/extra shipment
Read 3 Oct 2026 · gomalomo.com
Starter
$189a month
4,000 shipments · $.05/extra shipment
Read 3 Oct 2026 · gomalomo.com
Growth
$400a month
Starting price · volume discounts
Read 3 Oct 2026 · gomalomo.com
On the record
- Analytics
- The pricing page lists shipment, transit-time, fulfillment-time, carrier-performance, and problem-order reports.gomalomo.com · read 3 Oct 2026
- API and webhooks
- The pricing page lists a public API and webhooks among its order-tracking features.gomalomo.com · read 3 Oct 2026
- Carrier coverage
- The pricing page says Malomo supports 2,000 carriers and provides access to its Extended Carrier Network.gomalomo.com · read 3 Oct 2026
- Company founding
- Malomo says its co-founders built the first order-tracking platform prototype in 2018.gomalomo.com · read 3 Oct 2026
- Integrations
- Listed integrations include Shopify, Shopify Plus, Klaviyo, Attentive, Gorgias, Rebuy, Yotpo, and others.gomalomo.com · read 3 Oct 2026
- Notifications
- Malomo supports real-time delivery updates by email and SMS to keep customers informed about their orders.gomalomo.com · read 3 Oct 2026
- Plan terms
- The pricing FAQ says month-to-month contracts can be canceled at any time.gomalomo.com · read 3 Oct 2026
- Problem orders
- Malomo can detect problem orders and support notifications to affected customers or a merchant’s CX team.gomalomo.com · read 3 Oct 2026
- Product
- Malomo provides branded order tracking, transactional notifications, and analytics for ecommerce brands.gomalomo.com · read 3 Oct 2026
- Shopify plan limit
- The FAQ says standard Shopify merchants must continue sending Shipping Confirmation email through Shopify, while Shopify Plus merchants can turn off every transactional shipping email there.gomalomo.com · read 3 Oct 2026
- Support
- Quick Start plans include email and chat support; Growth includes dedicated support and strategy.gomalomo.com · read 3 Oct 2026
- Tracking pages
- Its tracking pages can be customized and built into a Shopify theme or implemented on a headless site using Malomo.js.gomalomo.com · read 3 Oct 2026
- Transactional email cost
- Transactional emails sent directly from Malomo cost $0.0045 per message.gomalomo.com · read 3 Oct 2026
