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TraceLink Track and Trace
Wilmington, Massachusetts, United States
What it is
TraceLink Track and Trace provides serialization and traceability software for pharmaceutical manufacturers exchanging compliance data with contract manufacturers and downstream partners. Its workflows include serialization generation, labeling, aggregation, decommissioning, destruction, scanning, shipping, verification, and compliance processes. Serialization management is handled from one platform, with configurable automation and support for high-volume transactions. Organizations can manage multinational compliance centrally or distribute work among affiliates and distributors, using country-specific modules to extend into markets. The TraceLink network allows customers and trading partners to connect once and interoperate with others through point-and-click configuration. Integrations support EDI in ANSI X12 and EDIFACT formats, SAP IDoc, XML API, email, and SFTP. TraceLink says automatic updates address changes to regulations, guidelines, technical standards, software, and workflows. It also states that customer data is encrypted in transit and at rest, with backups, monitoring, vulnerability management, and incident response among its security measures. Listed security assessments and attestations include ISO 27001 and ISO 27017, SOC 2 / ISAE 3000 Type II, and penetration testing. Pricing is available on request.
For and against
For
- Covers serialization, labeling, shipping, and verification workflows.
- Supports centralized or distributed compliance operations.
- Network supports partner interoperability through point-and-click configuration.
- Lists EDI, SAP IDoc, XML API, email, and SFTP integration.
Against
- Pricing is available only on request.
- Solution is aimed at pharmaceutical manufacturers and supply-chain partners.
The verdict
TraceLink Track and Trace focuses on pharmaceutical serialization and compliance data exchange across supply-chain partners. Its pricing is not published, so interested organizations need to contact TraceLink for details.
Who it suits
The suite is aimed at pharmaceutical manufacturers managing global serialization and traceability with contract manufacturers and downstream supply-chain partners.
Plans and prices
TraceLink Track and Trace
Pricing not published; contact TraceLink for details
Read 2 Oct 2026 · tracelink.com
On the record
- Browser access
- TraceLink lists supported web browsers including Google Chrome, Microsoft Edge, Mozilla Firefox, and Apple Safari, and mobile browsers including Chrome Mobile and iOS Safari.tracelink.com · read 2 Oct 2026
- Compliance updates
- Automatic updates support evolving global regulations, guidelines, technical standards, software, and workflows.tracelink.com · read 2 Oct 2026
- Global operations
- The serialization solution supports centralized multinational compliance or a distributed model for affiliates and distributors, with country-specific modules to extend into new markets.tracelink.com · read 2 Oct 2026
- Integrations
- TraceLink's integration framework supports EDI in ANSI X12 and EDIFACT formats, SAP IDoc, XML API, email, and SFTP.tracelink.com · read 2 Oct 2026
- Intended users
- The Track and Trace for Pharmaceutical Manufacturers suite is aimed at pharmaceutical manufacturers managing global serialization and traceability requirements with CMOs and downstream supply-chain partners.tracelink.com · read 2 Oct 2026
- Partner connectivity
- The TraceLink network lets customers and trading partners integrate once and interoperate with others on the network through point-and-click configuration.tracelink.com · read 2 Oct 2026
- Scale
- TraceLink says its platform architecture uses Amazon Web Services to manage hundreds of millions to hundreds of billions of transactions daily.tracelink.com · read 2 Oct 2026
- Security
- TraceLink says Customer Data is encrypted in transit and at rest, and its security measures include backups, monitoring, vulnerability management, and incident response.tracelink.com · read 2 Oct 2026
- Security assurance
- TraceLink lists ISO 27001 and ISO 27017, SOC 2 / ISAE 3000 Type II, and penetration testing among its independent security assessments and attestations.tracelink.com · read 2 Oct 2026
- Serialization management
- TraceLink Serialization supports managing serialization processes from a single platform, high-volume transactions, and configurable automated workflows.tracelink.com · read 2 Oct 2026
- Serialization workflows
- It supports serialization generation, labeling, aggregation, decommissioning, and destruction, as well as scanning, shipping, verification, and compliance processes.tracelink.com · read 2 Oct 2026
- Support
- TraceLink describes its serialization solution as offering 24x7 support and automatic software upgrades and releases.tracelink.com · read 2 Oct 2026
- What it does
- The Track and Trace suite provides global serialization and traceability for pharmaceutical manufacturers and connects them with contract manufacturers and downstream partners to exchange compliance data.tracelink.com · read 2 Oct 2026
