Pricing · 2026
TOPdesk pricing
3 plans on the record · a free trial
Every plan
Essential
£51 a month
per agent/month
Incident Management · Asset Management · Unlimited assets, tickets and end users · Self-Service Portal · Knowledge Base · Dashboard & Reporting
Read 21 Oct 2026 · topdesk.com
Engaged
£72 a month
per agent/month
Everything in Essential · Change Management · Contract and SLA Management · Operations Management · Problem Management · AI Incident Categorization · AI Knowledge Item Generation · AI Search
Read 21 Oct 2026 · topdesk.com
Excellent
£101 a month
per agent/month
Everything in Engaged · Project Management · Webshop · Live chat · Annual health check · Benchmark reporting · AI Incident Summarization · AI Writing Assistant · AI Answer Assistant · AI Translation
Read 21 Oct 2026 · topdesk.com