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The Work Number
Atlanta, Georgia, United States
What it is
The Work Number is a web-based service for automated employment and income verification, using information collected from employers and payroll processors. Credentialed verifiers can use the information when reviewing credit applications; employers and government agencies also use it, including for public assistance eligibility and child support enforcement. Instant employment details can include start date, tenure and job title. Income details can include current and historical base pay, commission, bonuses and overtime, with data updated each pay period. Instant verification is described as available 24/7.
When a record cannot be returned instantly, specialized agents can contact the employer; the stated research time is 1–3 business days. Lenders can access the service through Equifax or prebuilt connections with over 60 loan origination systems. The maker says an LOS connection can reduce manual workflows and support digital data prepopulation. Lender setup includes confirming the integration with an Equifax account manager, receiving credentials and testing before launch. Equifax Workforce Solutions, LLC operates the service as a wholly owned subsidiary of Equifax. Pricing is on request. Consumers can request a free report and ask for a freeze of their consumer report.
For and against
For
- Employment and income verification available 24/7
- Employment details update each pay period
- Prebuilt integrations with over 60 loan origination systems
- Free consumer report requests are available
Against
- Pricing is on request
- Some records require 1–3 business days of research
- Employer search does not include all contributors
The verdict
The Work Number offers employment and income information for verification workflows, with instant results described for available records and a stated research path for others. Buyers should confirm employer data availability and integration requirements before proceeding.
Who it suits
The Work Number is for credentialed verifiers, employers, government agencies and lenders that need employment or income information. Its listed loan origination integrations are intended for auto lenders making lending decisions.
On the record
- Access hours
- The overview describes instant employment and income verification as available 24/7.assets.equifax.com · read 7 Oct 2026
- Automation
- The maker says connecting through a loan origination platform can reduce manual workflows and prepopulate data digitally.go.theworknumber.com · read 7 Oct 2026
- Compliance
- The CFPB lists The Work Number as an employment screening consumer reporting company operated by Equifax Workforce Solutions, LLC.consumerfinance.gov · read 7 Oct 2026
- Consumer freeze
- Consumers can request that the company freeze their consumer report.consumerfinance.gov · read 7 Oct 2026
- Consumer report
- The CFPB says consumers can request a free report and request a freeze of their consumer report.consumerfinance.gov · read 7 Oct 2026
- Consumer support
- The CFPB lists 866-222-5880 and 866-604-6570 for report requests.consumerfinance.gov · read 7 Oct 2026
- Data users
- Its data is provided to employers and government agencies, including for public assistance eligibility and child support enforcement.consumerfinance.gov · read 7 Oct 2026
- Employment verification
- Instant employment verification can include start date, tenure, and job title, with data updated each pay period.assets.equifax.com · read 7 Oct 2026
- Income verification
- Instant income verification can include current and historical base pay, commission, bonuses, and overtime.assets.equifax.com · read 7 Oct 2026
- Integrated workflow
- The site says connecting through a technology provider can reduce multiple logins and manual workflows, and support digital prepopulation.go.theworknumber.com · read 7 Oct 2026
- Integrations
- Lenders can access The Work Number through Equifax or through prebuilt integrations with more than 60 loan origination systems.go.theworknumber.com · read 7 Oct 2026
- Integration workflow
- The maker says lenders can confirm integration with an Equifax account manager, activate verification services, and test before going live.go.theworknumber.com · read 7 Oct 2026
- Intended customers
- The maker describes its loan origination system integrations for auto lenders seeking employment and income data for lending decisions.go.theworknumber.com · read 7 Oct 2026
- Loan origination integrations
- The site says lenders can access the service through Equifax or through prebuilt integrations with over 60 loan origination systems.go.theworknumber.com · read 7 Oct 2026
- Notable limit
- The employer lookup page says an employer appearing in search does not mean it currently contributes data, and the search does not include all contributing employers.secure.theworknumber.talx.com · read 7 Oct 2026
- Operator
- Equifax Workforce Solutions, LLC operates The Work Number and is a wholly owned subsidiary of Equifax.consumerfinance.gov · read 7 Oct 2026
- Purpose
- The Work Number provides automated employment and income verification using data collected from employers and payroll processors.consumerfinance.gov · read 7 Oct 2026
- Records not instantly available
- For records not available instantly, specialized agents can contact employers; the overview gives a research time of 1–3 business days.assets.equifax.com · read 7 Oct 2026