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Technisoft Service Manager
Mermaid Beach, Queensland, Australia
What it is
Technisoft Service Manager is a computerized maintenance management system integrated with Sage 300 for service and maintenance operations. It is designed for asset-based organizations managing plant, infrastructure, equipment, and field technicians. The system tracks job costs and profitability across materials, labor, overhead, and work in progress. It also covers preventative maintenance, equipment history, warranties, rentals, serial and lot tracking, and service agreements. The Advanced Scheduling add-on provides calendar and timeline views, technician dispatch, maps, routing, alerts, and email notifications. The Field Portal add-on supports online and offline work on Apple, Android, and Windows devices, including job details, time entry, parts, photos, and signatures. A separate Customer Portal lets customers submit requests, track jobs, approve quotes, review equipment and invoices, and pay invoices through a secure payment gateway. Pricing is on request, and products are sold through authorized Sage 300 Solution Providers, which also arrange demonstrations. Versions must match the Sage 300 version, and support has been discontinued for versions 2023 and earlier.
For and against
For
- Tracks labor, materials, overhead, and work in progress.
- Includes equipment history and preventative maintenance.
- Field Portal supports online and offline work.
- Customer Portal supports quote approval and invoice payment.
Against
- Pricing is available on request.
- Products are sold through Sage 300 Solution Providers.
- Versions must match the Sage 300 version.
- Support has ended for versions 2023 and earlier.
The verdict
Service Manager connects maintenance and service operations with Sage 300 accounting data, with separate portals for field staff and customers. Buyers must arrange sales through an authorized provider and check Sage 300 version compatibility.
Who it suits
Service Manager is intended for asset-based service organizations managing equipment, infrastructure, plant, and field technicians. It may suit organizations that use Sage 300 and need maintenance, job-costing, and field-work tools.
Plans and prices
Service Manager
Sold through a Sage 300 Solution Provider · First year Software Assurance is compulsory
Read 30 Sep 2026 · technisoft.com
On the record
- Compatibility limit
- Service Manager versions must match the Sage 300 version, and product support has been discontinued for versions 2023 and earlier.technisoft.com · read 30 Sep 2026
- Customer portal
- The Customer Portal lets customers submit requests, track jobs, approve quotes, review equipment and invoices, and pay invoices through a secure payment gateway.technisoft.com · read 30 Sep 2026
- Designed for
- The software is designed for asset-based service organizations managing plant, infrastructure, equipment, and field technicians.technisoft.com · read 30 Sep 2026
- Field access
- The Field Portal add-on supports online and offline field work on Apple, Android, and Windows devices, with job details, time entry, parts, photos, and signatures.technisoft.com · read 30 Sep 2026
- Integration
- Service Manager is fully integrated with Sage 300 and provides service, job costing, and equipment data alongside the accounting platform.technisoft.com · read 30 Sep 2026
- Job costing
- It tracks job costs and profitability, including materials, labor, overhead, and work in progress.technisoft.com · read 30 Sep 2026
- Maintenance and equipment
- Features include preventative maintenance, equipment history, warranty, rental, serial and lot tracking, and service agreements.technisoft.com · read 30 Sep 2026
- Product
- Service Manager is a computerized maintenance management system integrated with Sage 300 for managing service and maintenance operations.technisoft.com · read 30 Sep 2026
- Purchase and demo
- Technisoft says its products are not sold directly to the public and that product demonstrations must be arranged through an authorized Sage 300 Solution Provider.technisoft.com · read 30 Sep 2026
- Scheduling
- The Advanced Scheduling add-on supports calendar and timeline views, technician dispatch, maps, routing, alerts, and email notifications.technisoft.com · read 30 Sep 2026
- Security
- Field Portal requires authenticated login and lets administrators specify user access to features.technisoft.com · read 30 Sep 2026
- Support and updates
- Annual Software Assurance includes updates and support issue management, and is priced at 18% of the Technisoft software Suggested Retail Price.technisoft.com · read 30 Sep 2026
