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symplr Directory
Houston, Texas, United States
What it is
symplr Directory centralizes provider, facility, group, and network information in a governed system for healthcare organizations. It validates and updates provider data against trusted sources and identifies discrepancies for reconciliation. The product supports compliance work for CMS, NCQA, HIPAA, and the No Surprises Act, with tracking, documentation, and audit readiness. It connects with credentialing systems, EHRs, payer-provider portals, claims platforms, and other healthcare systems. Patient-facing search and scheduling are supported, alongside member directories showing network participation, locations, and provider availability. A 2025 product guide describes it as a cloud-based, multi-tenant SaaS platform. Provider Data Connect facilitates connections between Epic and symplr Directory for provider enrollment. The platform is designed for health plans, healthcare providers, and health systems managing complex provider networks. symplr says its products comply with HIPAA Security and Privacy regulations and cites SOC 2 attestations and HITRUST recertification for its solutions. It is available on Android, iOS, and the web. Pricing is on request, and the product page invites visitors to request a demo.
For and against
For
- Combines provider, facility, group, and network data.
- Validates provider data against trusted sources.
- Supports CMS, NCQA, HIPAA, and No Surprises Act requirements.
- Available on Android, iOS, and the web.
Against
- Pricing is available on request.
- The product page invites visitors to request a demo.
The verdict
symplr Directory combines provider data governance, validation, compliance support, and directory functions for healthcare networks. Organizations should request a demo and pricing to assess fit for their workflows.
Who it suits
It is intended for health plans, healthcare providers, and health systems managing complex provider networks. It may suit organizations that need governed provider data, compliance tracking, and patient or member directory access.
Plans and prices
symplr Directory
Enterprise healthcare provider data management; request a demo
Read 2 Oct 2026 · symplr.com
On the record
- Compliance
- The product supports CMS, NCQA, HIPAA, and No Surprises Act requirements, including compliance tracking, documentation, and audit readiness.symplr.com · read 2 Oct 2026
- Data management
- It consolidates provider, facility, group, and network data into a governed system of truth.symplr.com · read 2 Oct 2026
- Delivery model
- A 2025 symplr product guide describes symplr Directory as a cloud-based, multi-tenant SaaS platform.symplr.com · read 2 Oct 2026
- Epic workflow
- The product guide says Provider Data Connect facilitates connections between Epic and symplr Directory to streamline provider enrollment.symplr.com · read 2 Oct 2026
- Integrations
- It integrates with credentialing systems, EHRs, payer-provider portals, claims platforms, and other healthcare systems.symplr.com · read 2 Oct 2026
- Intended users
- The product is designed for health plans, healthcare providers, and health systems managing complex provider networks.symplr.com · read 2 Oct 2026
- Pricing
- The product page invites visitors to request a demo and does not display a price.symplr.com · read 2 Oct 2026
- Purpose
- symplr Directory centralizes and governs provider data to improve directory accuracy, support compliance, and reduce manual backlogs.symplr.com · read 2 Oct 2026
- Scale
- The product is designed to scale with expanding provider networks and evolving regulatory requirements.symplr.com · read 2 Oct 2026
- Search and access
- It supports patient-facing provider search and scheduling and member-facing directories with network participation, locations, and provider availability.symplr.com · read 2 Oct 2026
- Security
- symplr says its products comply with HIPAA Security and Privacy regulations and cites SOC 2 attestations and HITRUST recertification for symplr solutions.symplr.com · read 2 Oct 2026
- Support
- symplr provides a customer support link and directs current customers seeking help or reporting an issue to customer support.symplr.com · read 2 Oct 2026
- Validation
- Provider data is automatically validated and updated against trusted sources, with discrepancies identified for reconciliation.symplr.com · read 2 Oct 2026
