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Pricing · 2026

SwiftCase Complaints Management pricing

6 plans on the record

Every plan

Starter

£650 a month

£650/month

1,000 emails/month · 1,000 events/month · £300/pack overage · 1 shared mailbox · 30-day audit logs

Standard

£1,400 a month

£1,400/month

2,000 emails/month · 5,000 events/month · £280/pack overage · 90-day audit logs · Multiple mailboxes

Core

£3,200 a month

£3,200/month

3,500 emails/month · 11,000 events/month · £230/pack overage · Sandbox · Custom API integrations · 1-year audit logs

Growth

£8,500 a month

£8,500/month

10,500 emails/month · 30,000 events/month · £180/pack overage · Advanced analytics · 4-hour support SLA · Phone support

Scale

£11,200 a month

£11,200/month

16,000 emails/month · 42,000 events/month · £150/pack overage · Dedicated success manager · 2-hour support SLA

Enterprise

£17,550 a month

£17,550/month

25,000 emails/month · 100,000 events/month · £150/pack overage · Dedicated environment · Custom SLAs · Unlimited audit log retention · 24/7 support option