Pricing · 2026

Supportbench pricing

6 plans on the record · a free trial

Every plan

Professional (annual)

$32 a month, billed yearly

Billed annually

Ticketing across email, chat, AI bot and APIs · Dynamic SLAs and multi-level escalations · Knowledge base and customer self-service portal · AI assistance, reporting and onboarding included

Read 25 Sep 2026 · supportbench.com

Professional (monthly)

$40 a month

Monthly

Professional plan features

Read 25 Sep 2026 · supportbench.com

Enterprise (annual)

$100 a month, billed yearly

Billed annually

Sandbox environment · Advanced permissions · Enterprise API · SAML single sign-on · Dedicated success manager

Read 25 Sep 2026 · supportbench.com

Enterprise (monthly)

$125 a month

Monthly

Enterprise plan features

Read 25 Sep 2026 · supportbench.com

Professional

$32 a month, billed yearly

annually

First 15 agents included · +$2.50/month per additional agent after 15 · per-agent cost capped at $150 · 50 MB data storage and 1 GB file storage per agent · 100 API requests/minute

Read 11 Oct 2026 · supportbench.com

Enterprise

$100 a month, billed yearly

annually

Volume pricing for larger teams · +$2.50/month per additional agent after 15 · per-agent cost capped at $150 · 200 MB data storage and 5 GB file storage per agent · 500 API requests/minute

Read 11 Oct 2026 · supportbench.com