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Spring Health
New York, New York, United States
What it is
Spring Health is a mental health service for employers, health plans, and channel partners to offer members personalized support. Its options include self-guided tools, coaching, therapy, medication management, and specialty care. The member app provides care recommendations, appointment access, self-guided Moments, Care Navigator messaging, and 24/7 support. Spring Health says appointments with providers are available in less than a day on its business page. Its Precision Mental Healthcare approach considers member needs, preferences, symptoms, and goals to recommend care and providers, while members retain the choice of provider and care. Employers can connect the service to benefits systems through eligibility integrations, single sign-on, navigation, referrals, and related handoffs. They receive de-identified, aggregated reporting on engagement, utilization, access, clinical improvement, and broader trends; member-level clinical information is not shared without express authorization. Services and dependent eligibility vary by employer, health plan, location, and benefit design. Pricing is on request. The service is available on Android, iOS, and web.
For and against
For
- Offers therapy, coaching, medication management, and specialty care
- Member app includes messaging and 24/7 support
- Employer reporting is de-identified and aggregated
- Available on Android, iOS, and web
Against
- Services and dependent eligibility vary by benefit design
- Billing platform handles one primary insurance plan at a time
- Secondary claims are not automatically submitted
- Pricing is available on request
The verdict
Spring Health combines several forms of mental health care with member-facing app support and employer-level reporting. Available services depend on the employer or health plan, and pricing must be requested.
Who it suits
It suits employers, health plans, and channel partners seeking a range of mental health care options and aggregated reporting. Members can use the app for recommendations, appointments, self-guided tools, and support.
Plans and prices
Spring Health for organizations
Customized to the employer or health plan; request a demo
Read 8 Oct 2026 · springhealth.com
On the record
- Care access
- The company says provider appointments are available in less than a day on its business page.springhealth.com · read 8 Oct 2026
- Care matching
- Its Precision Mental Healthcare approach uses member needs, preferences, symptoms, goals, and care options to recommend care and providers while allowing members to choose.springhealth.com · read 8 Oct 2026
- Company history
- Spring Health says it was founded in 2016 as an AI company.springhealth.com · read 8 Oct 2026
- Coverage limit
- Available services and dependent eligibility vary by employer, health plan, location, and benefit design.springhealth.com · read 8 Oct 2026
- Insurance limit
- The member billing platform can currently store and automatically bill one primary insurance plan at a time; it does not automatically submit secondary claims.careteam.springhealth.com · read 8 Oct 2026
- Integrations
- Spring Health says it can work with employer benefits ecosystems through eligibility integrations, single sign-on, benefits navigation, warm handoffs, referrals, and reporting.springhealth.com · read 8 Oct 2026
- Member support
- The member app offers personalized care recommendations, appointments, self-guided Moments, Care Navigator messaging, and 24/7 support.play.google.com · read 8 Oct 2026
- Mobile apps
- The Spring Health app is available for iPhone and iPad through the App Store and for Android through Google Play.apps.apple.com · read 8 Oct 2026
- Privacy
- Spring Health says employers do not receive member-level clinical information without the member’s express authorization.springhealth.com · read 8 Oct 2026
- Reporting
- Employers receive de-identified, aggregated reporting on engagement, utilization, access, population-level clinical improvement, and broader trends.springhealth.com · read 8 Oct 2026
- Security and compliance
- Its Trust Center lists HITRUST, SOC 2 Type II, GDPR, CCPA, HIPAA, ISO 27001, and ISO 42001 badges.trust.springhealth.com · read 8 Oct 2026
- Support contact
- Members can contact the Care Team by phone at 855-629-0554, submit an online support ticket, or use live chat.careteam.springhealth.com · read 8 Oct 2026
- What it does
- Spring Health describes itself as a global mental health company offering personalized support through self-guided tools, coaching, therapy, medication management, and specialty care.springhealth.com · read 8 Oct 2026
- Who it serves
- Spring Health works with employers, health plans, and channel partners to provide mental health care.springhealth.com · read 8 Oct 2026
