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On the recordRead 8 Oct 202616 facts
Spidergap
London, England, United Kingdom
Plans and prices
Starter
$1,099a year
10 feedback recipients included · additional recipients: $89 per year
Read 8 Oct 2026 · spidergap.com
Pro
$2,199a year
10 feedback recipients included · additional recipients: $59 per year
Read 8 Oct 2026 · spidergap.com
Enterprise
Priced on request
10 feedback recipients included · additional recipients: Talk to us
Read 8 Oct 2026 · spidergap.com
On the record
- API
- Spidergap says it does not currently offer a customer-facing API.docs.spidergap.com · read 8 Oct 2026
- Compliance
- Spidergap states that it is ISO 27001 certified, with certification every three years and annual surveillance audits.spidergap.com · read 8 Oct 2026
- Consultants
- Spidergap markets the service to coaches and consultants and says one plan can cover multiple clients and projects.spidergap.com · read 8 Oct 2026
- Data location
- Spidergap says user data is stored on servers located in Europe and regulated by EU data protection.spidergap.com · read 8 Oct 2026
- Education
- Spidergap markets 360° feedback services to colleges and universities, including MBA, EMBA, and undergraduate programs.spidergap.com · read 8 Oct 2026
- Integrations
- Spidergap describes HR system data import using an Excel template and provides data export to Excel.docs.spidergap.com · read 8 Oct 2026
- Licensing
- Customers are charged for people they collect feedback about, while administrators and feedback providers are not charged.spidergap.com · read 8 Oct 2026
- Purpose
- Spidergap provides software for creating and running 360° feedback assessments to support employee personal development.spidergap.com · read 8 Oct 2026
- Questionnaires
- Users can start with best-practice questionnaire templates or customize questionnaires and workflows.spidergap.com · read 8 Oct 2026
- Reports
- Feedback reports are designed to be easy to understand, and the Starter plan includes employee-friendly reports and a personal development plan.spidergap.com · read 8 Oct 2026
- Security
- Spidergap states that site traffic uses SSL/TLS, database data is encrypted at rest, and passwords are salted and hashed.spidergap.com · read 8 Oct 2026
- SSO
- The Pro plan includes SSO, and Spidergap's help center describes administrator SSO via SAML 2.0 for eligible plans.spidergap.com · read 8 Oct 2026
- Support
- Spidergap says its team of 360° feedback experts can help customers during the process, and Enterprise customers can request security questionnaires.spidergap.com · read 8 Oct 2026
- Trial
- The free trial lets users run one 360° feedback assessment with standard Starter functionality and support from 360° feedback experts.spidergap.com · read 8 Oct 2026