On the recordRead 5 Oct 202614 facts
Sonar
Plans and prices
Sonar
$500a month, billed yearly
Priced by active subscribers · $1.25 per subscriber for 1–5,000 · $1.00 for 5,001–10,000 · $0.75 for 10,001–50,000
Read 5 Oct 2026 · sonar.software
On the record
- API
- The Sonar API uses GraphQL for integrations and automation, and the site links to API documentation, a live schema explorer, and webhook guidance.sonar.software · read 5 Oct 2026
- Audience
- Sonar says it is built mostly for Tier 2 and Tier 3 broadband operators with 5,000 to 75,000 subscribers across fiber, WISP, cable, MDU, and VoIP.sonar.software · read 5 Oct 2026
- Billing and payments
- Billing features include recurring billing, a customer account portal, contract management, and VoIP billing support; sonarPay is a premium payment-processing add-on for the U.S. and Canada.sonar.software · read 5 Oct 2026
- Custom integrations
- Sonar offers paid add-ons and custom integrations built by its Professional Services team for a customer’s instance.sonar.software · read 5 Oct 2026
- Field operations
- The platform includes job scheduling, dispatch, GPS tracking, and a field tech mobile app.sonar.software · read 5 Oct 2026
- Integrations
- Its integration directory lists Positron, Plume, Calix, Adtran Mosaic, Cambium, Avalara, Preseem, VETRO, Actifai, Admiral, Towercoverage, and Marketbroadband.sonar.software · read 5 Oct 2026
- Migration
- Sonar says its team handles migration data import, role training, and go-live coordination, with timeline shaped by subscriber count and stack complexity.sonar.software · read 5 Oct 2026
- Network operations
- Network features include monitoring, alerts, reports, fault diagnostics, device provisioning, and performance tracking.sonar.software · read 5 Oct 2026
- Operating history
- Sonar says it has built software for ISPs since 2015.sonar.software · read 5 Oct 2026
- Purpose
- Sonar is a unified OSS/BSS platform for broadband ISPs covering billing, customer management, network operations, field dispatch, and inventory.sonar.software · read 5 Oct 2026
- Reporting
- Sonar lists pre-built financial and tax reports via Looker, along with refunds, reversals, churn insights, and forecasting.sonar.software · read 5 Oct 2026
- Security
- Sonar reports that it completed a SOC 2 Type 2 audit with an unqualified opinion from an independent auditor, aligned to the Security Trust Services Criteria.sonar.software · read 5 Oct 2026
- Support
- Sonar describes its support as in-house and North America based, available Monday to Friday during standard business hours.sonar.software · read 5 Oct 2026
