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On the recordRead 11 Oct 202617 facts
Social Places Brand Listening
Social Places Brand Listening · Cape Town, South Africa · founded 2015
Plans and prices
Custom Brand Listening plan
Priced on request
Pricing depends on brand and volume
Read 11 Oct 2026 · socialplaces.io
On the record
- Alert channels
- emailsocialplaces.io · read 22 Sep 2026
- Alerts
- The product sends alerts when mentions surge beyond normal levels and says spike notifications arrive within five minutes.socialplaces.io · read 11 Oct 2026
- Audience
- Social Places says Brand Listening is sold at brand level and can be used by single-location and national brands.socialplaces.io · read 11 Oct 2026
- Competitor tracking
- It provides share-of-voice dashboards and side-by-side competitor sentiment benchmarking.socialplaces.io · read 11 Oct 2026
- News monitoring
- Yessocialplaces.io · read 22 Sep 2026
- Notable limit
- Social Places says pricing is custom per brand and tiered by volume, with a quote provided after a demo; it publishes no public rate card.socialplaces.io · read 11 Oct 2026
- Privacy
- The company’s privacy policy says it complies with South Africa’s Protection of Personal Information Act (POPI).socialplaces.io · read 11 Oct 2026
- Reporting
- Reports include sentiment and theme trends over time, share of voice, spike alerts and top mentions by brand, location and platform.socialplaces.io · read 11 Oct 2026
- Security
- Social Places says it is ISO 27001 certified and describes access, storage and transmission controls for customer data in its security materials.socialplaces.io · read 11 Oct 2026
- Sentiment analysis
- Mentions are automatically classified by positive, neutral or negative sentiment and by theme.socialplaces.io · read 11 Oct 2026
- Social network coverage
- Google,Facebook,Instagram,X,TikTok,LinkedIn,Quora,Reddit,YouTube,Pinterestsocialplaces.io · read 22 Sep 2026
- Sources monitored
- The product monitors Google, Facebook, Instagram, X, TikTok, LinkedIn, Quora, Reddit, YouTube and Pinterest, as well as news sites, blogs, forums and review sites.socialplaces.io · read 11 Oct 2026
- Support
- Social Places asks customers to email [email protected] to log a support ticket.socialplaces.io · read 11 Oct 2026
- Trends and influencers
- It tracks trending topics and hashtags and surfaces influencers and accounts driving the conversation.socialplaces.io · read 11 Oct 2026
- Web monitoring
- Yessocialplaces.io · read 22 Sep 2026
- What it does
- Tracks brand and location mentions and sentiment across the web and social, including conversations that do not tag the brand.socialplaces.io · read 11 Oct 2026
