- Home
- Cold Chain Management Software
- SmartSense by Digi
SmartSense by Digi
Boston, Massachusetts, United States
What it is
SmartSense by Digi combines IoT technology and machine learning for business delivery, operations, and compliance. Its Monitor product remotely tracks stationary and moving condition-sensitive assets, including refrigeration and freezer equipment. The food safety system pairs wireless sensors and food probes with remote monitoring software and digital checklists, and provides temperature excursion alerts and digital HACCP logs. Operate adds a cloud dashboard, digital checklists, and analytics for operations management and team execution. Listed industries include healthcare, retail grocery, food service, K-12 nutrition, life sciences, and supply chain. The platform supports API connections to enterprise software and integration of certified third-party IoT devices, including specified Bluetooth probes, a wireless pH tester, and a differential pressure transmitter. Its REST API uses OAuth2 client credentials and includes data, report, and SCIM endpoints. SmartSense lists SOC 2 Type II certification, ISO 9001 certification, and standards for GxP environments. Mobile apps are available through the Apple App Store and Google Play. Pricing is a custom quote based on asset count and term length; the purchase model includes support, onboarding, training, and a dedicated Customer Success Manager.
For and against
For
- Monitors stationary and moving condition-sensitive assets.
- Provides temperature alerts and digital HACCP logs.
- Supports enterprise software and certified sensor integrations.
- Mobile apps are available for iOS and Android.
- Purchase model includes onboarding, training, and customer support.
Against
- Pricing is by custom quote.
- Subscriptions require commitment to proposal term and asset count.
- Subscriptions cannot be cancelled during the initial term.
The verdict
SmartSense combines remote monitoring, food safety tools, and operations checklists with API and sensor integrations. Buyers should account for custom pricing and the initial subscription commitment terms.
Who it suits
It suits businesses monitoring condition-sensitive assets or managing food safety and operational checklists. Listed industries include healthcare, retail grocery, food service, K-12 nutrition, life sciences, and supply chain.
Plans and prices
Asset-Based Pricing
Unlimited users · monitoring equipment and software included · cellular IoT networking and data · 24/7 cloud monitoring, alerting, and reporting
Read 2 Oct 2026 · smartsense.co
On the record
- Alerts and records
- The food safety solution provides temperature excursion alerts and digital HACCP logs and checklists.smartsense.co · read 2 Oct 2026
- API
- The SmartSense API includes data, report, and SCIM endpoints, and its REST API uses OAuth2 client credentials for authentication and authorization.help.smartsense.co · read 2 Oct 2026
- Food safety
- The food safety system combines wireless sensors and food probes with remote monitoring software and digital checklists.smartsense.co · read 2 Oct 2026
- Industries
- The site lists healthcare, retail grocery, food service, K-12 nutrition, life sciences, and supply chain among the industries it serves.smartsense.co · read 2 Oct 2026
- Integrations
- SmartSense says its open platform architecture supports API connections to enterprise software and integration of certified third-party IoT sensor devices.smartsense.co · read 2 Oct 2026
- Mobile apps
- The SmartSense mobile app is available through the Apple App Store and Google Play.help.smartsense.co · read 2 Oct 2026
- Monitoring
- Monitor provides remote monitoring for stationary and moving condition-sensitive assets, including refrigeration and freezer assets.smartsense.co · read 2 Oct 2026
- Operations tools
- Operate includes digital checklists, a cloud dashboard, and advanced analytics for operations management and team execution.smartsense.co · read 2 Oct 2026
- Purpose
- SmartSense combines IoT technology and machine learning to help businesses improve delivery, operations, and compliance.smartsense.co · read 2 Oct 2026
- Security
- SmartSense announced SOC 2 Type II certification and states that it is ISO 9001 certified and meets standards for deployment in GxP environments.smartsense.co · read 2 Oct 2026
- Sensor security
- The food safety page lists AES encryption and certificates among its enterprise features.smartsense.co · read 2 Oct 2026
- Service terms
- The purchase page says subscriptions require commitment to the proposal’s term length and asset count and are not cancellable during the initial term.smartsense.co · read 2 Oct 2026
- Support
- The purchase model includes customer support, onboarding and training, and a dedicated Customer Success Manager.smartsense.co · read 2 Oct 2026
- Third-party devices
- Listed compatible devices include ThermoWorks Bluetooth probes, a Hanna Instruments wireless pH tester, and a Dwyer differential pressure transmitter.smartsense.co · read 2 Oct 2026
