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On the recordRead 7 Oct 202614 facts
Pro-Temp
The product page footer lists 1305 Blue Ridge Dr. Unit 101, Georgetown TX 78626.
Plans and prices
Starter
$79a month
Up to 5 devices · Core monitoring + alerts · Audit log + calibration tracking · Email support
Read 7 Oct 2026 · pro-lab.us
Professional
$149a month
Up to 15 devices · Everything in Starter · Advanced QC + RCA workflow · Priority support
Read 7 Oct 2026 · pro-lab.us
Enterprise
$299a month
Unlimited devices · Everything in Professional · Audit-trail exports + multi-site dashboards · SSO + on-prem option (roadmap)
Read 7 Oct 2026 · pro-lab.us
On the record
- Audit trail
- Measurements are INSERT-only, with an audit log recording user attribution and reasons for changes.pro-lab.us · read 7 Oct 2026
- Calibration
- Pro-Temp tracks per-device calibration status and certificate information and provides automated overdue alerts; customers bring their own calibration vendor.pro-lab.us · read 7 Oct 2026
- Compliance claims
- The software is described as designed to support 21 CFR Part 11, CLIA Computer Systems requirements, ISO 13485 record-keeping, and cGMP record-keeping; the maker says the software is not separately ISO 13485 certified.pro-lab.us · read 7 Oct 2026
- Integrations and API
- The FAQ says Pro-Temp does not push HL7 or FHIR, CSV export supports downstream systems, and a public REST API is on the Premium roadmap.pro-lab.us · read 7 Oct 2026
- Maker
- Pro-Temp is built by Pro-Lab Diagnostics USA, which the product page describes as a 25-year ISO 13485 IVD manufacturer.pro-lab.us · read 7 Oct 2026
- Monitoring and alerts
- The product provides continuous data ingest, real-time dashboards, sub-minute alerting, and threshold alerts with severity levels and dwell time; email alerts are available today.pro-lab.us · read 7 Oct 2026
- Multi-site access
- Pro-Temp supports multiple sites and organizations, with six roles and per-location dashboards and reports.pro-lab.us · read 7 Oct 2026
- Purpose
- Pro-Temp is a multi-tenant temperature monitoring SaaS for regulated facilities, including pharmacies, clinical laboratories, biotech research labs, food cold-chain operations, pharmaceutical cold chain, and data centers.pro-lab.us · read 7 Oct 2026
- RCA workflow
- The product includes a structured root-cause-analysis workflow for documenting temperature excursions and corrective actions.pro-lab.us · read 7 Oct 2026
- Reports and limits
- Summary and detailed reports cover up to 90 days, with CSV export for inspectors.pro-lab.us · read 7 Oct 2026
- Security
- The maker says data is hosted in an AWS US region via Supabase, protected by per-organization row-level security, and encrypted at rest with AES-256 and in transit with TLS 1.2+.pro-lab.us · read 7 Oct 2026
- Sensor setup
- Pro-Lab sensors ship preconfigured for the account and are described as reaching their first data point in under five minutes, without firmware flashing.pro-lab.us · read 7 Oct 2026
- Support and escalation
- Starter includes email support, Professional includes priority support, and Enterprise includes a dedicated account manager; SMS and phone-call escalation are on the roadmap.pro-lab.us · read 7 Oct 2026