On the recordRead 9 Oct 202613 facts
Smartrr
Plans and prices
Launch
$99a month
Subscribe & Save subscriptions · branded customer portal · 24/7 chat support · reports dashboard
Read 9 Oct 2026 · smartrr.com
Grow
$299a month
Advanced subscription programs · retention actions · advanced analytics · dedicated CSM
Read 9 Oct 2026 · smartrr.com
Excel
$499a month
Build-a-box bundles · loyalty and rewards · one-click referrals · dedicated Slack channel
Read 9 Oct 2026 · smartrr.com
On the record
- Analytics
- Grow includes advanced analytics, while Excel adds custom built reporting.smartrr.com · read 9 Oct 2026
- API
- Smartrr links to API documentation and lists unlimited API calls across its pricing tiers.smartrr.com · read 9 Oct 2026
- Customer portal
- The branded customer portal can include product upsells, social feeds, loyalty rewards, and other engagement features.smartrr.com · read 9 Oct 2026
- Integrations
- Smartrr lists Klaviyo, Gorgias, Rebuy, and Postscript among the tools it connects with.smartrr.com · read 9 Oct 2026
- Loyalty
- The Excel plan includes loyalty and rewards and one-click referrals; Smartrr describes its loyalty solution as native to its subscription platform.smartrr.com · read 9 Oct 2026
- Platform requirement
- Smartrr describes itself as Shopify-native, and its app listing says installation requires a Shopify account and store.apps.shopify.com · read 9 Oct 2026
- Pricing terms
- The pricing page says plans are month-to-month and charge 1% of subscriber GMV in addition to the monthly plan price.smartrr.com · read 9 Oct 2026
- Product
- Smartrr provides subscription software for Shopify brands to create subscription experiences tailored to their business.smartrr.com · read 9 Oct 2026
- Retention
- Merchants can offer tailored marketing actions or discounts based on a customer's pause or cancellation reason.smartrr.com · read 9 Oct 2026
- Subscriber management
- Customers can send an order now, skip, gift, pause, cancel, or edit payment and shipping details through subscription management.smartrr.com · read 9 Oct 2026
- Subscription options
- The product supports Subscribe & Save, build-a-box, giftable, seasonal, prepaid, and minimum or maximum billing-cycle subscriptions.smartrr.com · read 9 Oct 2026
- Support
- Smartrr advertises 24/7 chat support and an average chat response time under one minute.smartrr.com · read 9 Oct 2026
- Trial
- The pricing page states that the 14-day trial starts when the app is downloaded on Shopify and says customers are not billed until they select a paid plan.smartrr.com · read 9 Oct 2026
