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Smartling

Smartling · New York City, New York, United States · founded 2009

What it is

Smartling is a cloud translation management platform for multilingual content and localization workflows. It supports document and website translation through AI, machine, and human options. The AI Hub works with more than 20 large language models and machine translation engines. Translation memory, glossary tools, linguistic quality assurance, and reporting based on the Multidimensional Quality Metrics framework support language operations. Workflows can automate content detection, job submission, quality estimation, and publishing. Listed integrations span content management, code repositories, marketing, cloud storage, collaboration, and other categories, and API access is available. Supported formats include JSON, XML, YAML, HTML, Markdown, iOS strings, Android XML, Microsoft Office files, PDFs, and subtitles. Smartling says the platform supports hundreds of languages and locales and can handle millions of words and translation actions daily. It describes the product for enterprise localization programs and marketing, engineering, product, and localization teams. Plans include Machine Translation billed starting at 0.0075 USD per word, AI Translation at $0.06 per word, AI Human Translation at $0.12 per word, and Human Translation at $0.20 per word. A free trial is available.

For and against

For

  • AI, machine, and human translation
  • Translation memory and glossary tools
  • Workflow automation options
  • API and broad integrations
  • Free trial available

Against

  • Word-based rates vary by translation option
  • Designed for enterprise localization programs

The verdict

Smartling brings translation methods, language assets, automation, integrations, and quality reporting into one cloud platform. Its pricing spans multiple per-word options, while some plans require a quote.

Who it suits

Smartling suits enterprise localization teams across marketing, engineering, product, and language operations. It fits organizations managing varied content formats, translation methods, and large language programs.

Plans and prices

Machine Translation

$0.01usage-based

AI Translation

$0.06usage-based

AI Human Translation

$0.12usage-based

Human Translation

$0.20usage-based

Core

Priced on request

Foundational needs

Enterprise

Priced on request

Full capabilities · integrations · advanced automation

Every plan, in full

On the record

AI Hub
Smartling says its AI Hub works with more than 20 large language models and machine translation engines.smartling.com · read 8 Oct 2026
API access
Yessmartling.com · read 20 Sep 2026
Automation
The company says workflows can automate content detection, job submission, quality estimation, and publishing.smartling.com · read 8 Oct 2026
Company
Smartling says it has offices in New York City and Dublin and employees representing 17 countries.smartling.com · read 8 Oct 2026
Document translation
Yessmartling.com · read 20 Sep 2026
File formats
Listed formats include JSON, XML, YAML, HTML, Markdown, iOS strings, Android XML, Microsoft Office files, PDFs, and subtitles.smartling.com · read 8 Oct 2026
Glossary tools
Yessmartling.com · read 20 Sep 2026
Integrations
Smartling lists integrations across content management, code repositories, marketing, cloud storage, collaboration, and other categories.smartling.com · read 8 Oct 2026
Intended users
Smartling describes the platform for enterprise localization programs and teams including marketing, engineering, product, and localization.smartling.com · read 8 Oct 2026
Product
Smartling describes its cloud based translation management platform as a hub for managing multilingual content and localization workflows.smartling.com · read 8 Oct 2026
Quality tools
The platform includes linguistic quality assurance tools and reporting based on the Multidimensional Quality Metrics framework.smartling.com · read 8 Oct 2026
Scale
Smartling says its platform supports hundreds of languages and locales and can handle millions of words and translation actions daily.smartling.com · read 8 Oct 2026
Security
Smartling lists SOC 2, HIPAA, GDPR, PCI Level 1, HITRUST e1, and several ISO certifications on its security page.smartling.com · read 8 Oct 2026
Support
The company lists dedicated customer success managers, 24/7 technical support, professional services, managed services, and professional linguists.smartling.com · read 8 Oct 2026
Translation coverage
Smartling says it translates billions of words each year into more than 450 languages and locales.smartling.com · read 8 Oct 2026
Translation memory
Yessmartling.com · read 20 Sep 2026
Translation options
Its platform supports AI, machine translation, and human translation options.smartling.com · read 8 Oct 2026
Website translation
Yessmartling.com · read 20 Sep 2026

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