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SkillTap
Sheridan, Wyoming, USA
What it is
SkillTap is a browser-based platform for teams that need AI roleplay, call review, coaching, and hiring or screening tools. Representatives can practice live voice calls with AI prospects that interrupt, stall, and object in real time. Roleplays and live calls can be scored against a team’s own scorecard or methodology. After a roleplay, the service provides a scored breakdown and suggests the next issue to address. Call review can summarize live conversations, capture sentiment and outcomes, and flag strengths, weaknesses, and missed openings. Listed integrations include Salesforce, HubSpot, Zoom, Gong, Slack, Outreach, Salesloft, Microsoft Teams, dialers, and recorders. Reps and managers use the browser without installs. SkillTap says data is encrypted in transit and at rest, organization membership is checked before access, call audio is not retained, and customer content is not used to train AI models. AI providers may briefly retain submitted content for abuse detection. Availability is currently limited to organizations in the United States. Pricing is tailored to team needs and requires a demo.
For and against
For
- Real-time AI prospects can interrupt and object
- Scoring uses your team’s methodology
- Call summaries include sentiment and outcomes
- CRM and collaboration integrations listed
- No installation required
Against
- Pricing requires a demo and custom scope
- Currently offered only in the United States
- SOC 2 certification is not currently held
- Several security attestations are unavailable
The verdict
SkillTap brings roleplay, scoring, coaching, and call analysis into one browser service. Review its current geographic and compliance limits when evaluating it for your organization.
Who it suits
It suits sales and other teams seeking practice calls, scorecards, manager dashboards, and conversation analysis in a browser. United States availability is required.
Plans and prices
Custom pricing
Pricing by conversation · Book a demo to scope
Read 4 Oct 2026 · skilltap.ai
On the record
- Audio and AI data
- SkillTap says it does not retain call audio or use customer content to train AI models; its AI providers may briefly retain submitted content to detect and prevent abuse.skilltap.ai · read 4 Oct 2026
- Availability
- The privacy policy says the service is currently offered to organizations in the United States and is not currently offered to customers established in the EEA or UK.skilltap.ai · read 4 Oct 2026
- Browser access
- The site says SkillTap runs in the browser and requires no installs for reps and managers to get started.skilltap.ai · read 4 Oct 2026
- Call review
- SkillTap says it can summarize live calls, capture sentiment and outcomes, and flag strengths, weaknesses, and missed openings.skilltap.ai · read 4 Oct 2026
- Coaching
- After a roleplay, SkillTap provides a scored breakdown and a suggested next thing to fix.skilltap.ai · read 4 Oct 2026
- Compliance limits
- SkillTap says its SOC 2 Type II observation period is underway and it does not currently hold SOC 2 certification; it also lists SAML SSO, SCIM, a published penetration test, a bug bounty, ISO 27001, and HIPAA attestation as not yet available.skilltap.ai · read 4 Oct 2026
- Integrations
- The site lists Salesforce, HubSpot, Zoom, Gong, Slack, Outreach, Salesloft, and Microsoft Teams, as well as dialers and recorders.skilltap.ai · read 4 Oct 2026
- Product
- SkillTap provides AI roleplay, live call review, coaching, and hiring or screening tools for teams.skilltap.ai · read 4 Oct 2026
- Roleplay
- Reps practice live voice calls with AI prospects that can interrupt, stall, and object in real time.skilltap.ai · read 4 Oct 2026
- Scoring
- Roleplays and live calls can be scored against a team’s own scorecard or methodology.skilltap.ai · read 4 Oct 2026
- Security
- SkillTap says data is encrypted in transit and at rest, and organization membership is checked before data is accessed.skilltap.ai · read 4 Oct 2026
- Support
- The security page says vulnerability reports can be emailed to [email protected] and will be acknowledged within two business days.skilltap.ai · read 4 Oct 2026
