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SHG ITFM
What it is
SHG ITFM helps organizations connect IT spending with business goals by modeling service costs, allocating expenses, and reporting on cost patterns. It uses cost data, service structures, and allocation logic, with primary and secondary allocation options based on percentages, dollar amounts, or total cost of ownership drivers. Budgeting, forecasting, and showback are supported. Reporting and Analytics presents KPIs and total cost of ownership breakdowns by service and cost center, with filters and Excel export. The system can model costs across legal entities, currencies, and geographies, and connect through standard APIs or custom connectors to Oracle, SAP, Azure, AWS, and ServiceNow. SHG offers cloud-hosted and on-premise deployment, with the choice dependent on governance and security needs. The product is aimed at decision-makers including CIOs and CFOs, as well as IT service providers. Pricing is available on request; there is no free plan, though a free trial or pilot is offered after a demo. Implementation can range from a six-week proof of concept to multi-year programs.
For and against
For
- Models costs across entities, currencies, and geographies
- Supports budgeting, forecasting, and showback
- Reports include KPIs and Excel export
- Connects with Oracle, SAP, Azure, AWS, and ServiceNow
Against
- Pricing is available on request
- No free plan
- Free trial or pilot follows a demo
The verdict
SHG ITFM combines IT cost modeling and allocation with reporting, budgeting, and forecasting. Its request-based pricing and implementation options make scope and fit important considerations.
Who it suits
It suits CIOs, CFOs, and IT service providers seeking cost modeling, allocation, budgeting, forecasting, and showback across complex organizations. Organizations can choose cloud-hosted or on-premise deployment based on governance and security needs.
Plans and prices
Custom pricing
Pricing depends on company size, feature requirements, and support level
Read 7 Oct 2026 · shgitfm.com
On the record
- Cost allocation
- It supports primary and secondary cost allocation, including percentage or dollar allocations and TCO drivers.shgitfm.com · read 7 Oct 2026
- Cost modeling
- The solution models IT service costs using cost data, service structures, and allocation logic.shgitfm.com · read 7 Oct 2026
- Deployment
- SHG offers cloud-hosted and on-premise deployment options, depending on data governance and security requirements.shgitfm.com · read 7 Oct 2026
- Implementation
- SHG describes delivery options from a six-week proof of concept to multi-year transformation programs, depending on readiness and scope.shgitfm.com · read 7 Oct 2026
- Integrations
- The solution can integrate through standard APIs or custom connectors with Oracle, SAP, Azure, AWS, and ServiceNow.shgitfm.com · read 7 Oct 2026
- Intended users
- The product page identifies CIOs, CFOs, and IT service providers as decision-makers it serves.shgitfm.com · read 7 Oct 2026
- International structures
- The solution supports cost modeling across multiple legal entities, currencies, and geographies.shgitfm.com · read 7 Oct 2026
- Maker
- The maker identifies SHG ITFM as a product of SkyHighGrowth Inc.; the page does not state headquarters or a founding year.shgitfm.com · read 7 Oct 2026
- Purpose
- SHG ITFM helps organizations align IT spending with business goals, see costs, and make data-driven decisions.shgitfm.com · read 7 Oct 2026
- Reporting
- Reporting and Analytics provides KPIs and TCO breakdowns by service and cost center, with filters and Excel export.shgitfm.com · read 7 Oct 2026
- Security and privacy
- The privacy policy says the company takes technical and organizational measures to protect personal data and does not sell or rent it.shgitfm.com · read 7 Oct 2026
- Support
- SHG offers onboarding, knowledge transfer, ongoing support packages, and support Monday to Friday, 9:00 AM to 9:00 PM EST.shgitfm.com · read 7 Oct 2026
- Trial
- After a demo, SHG says it offers a test environment and a free trial or pilot program; no duration is stated.shgitfm.com · read 7 Oct 2026
