- Home
- Animal Shelter Software
- ShelterBuddy
ShelterBuddy
What it is
ShelterBuddy is paid software for animal shelters, with tools for adoptions and several areas of shelter operations. Its adoption portal supports the adoption process, while intake and outcome tracking helps manage animals as they move through those stages. Kennel management and medical records cover housing and care information. The software also includes foster management and volunteer management, bringing those activities into the same offering. ShelterBuddy is available on Android, iOS, and the web. Pricing is on request; no plan price is listed. Shelters considering it should account for the paid pricing model and request a quote to learn the cost. The listed features span animal records, shelter operations, and public-facing adoption access, across mobile and web platforms.
For and against
For
- Includes an adoption portal.
- Tracks intake and outcomes.
- Manages kennels and medical records.
- Includes foster and volunteer management.
- Available on Android, iOS, and web.
Against
- Paid software.
- Pricing is available on request.
The verdict
ShelterBuddy brings adoption, animal tracking, kennel, medical, foster, and volunteer functions together. Buyers will need to request pricing details.
Who it suits
ShelterBuddy suits animal shelters looking for software that covers adoption, animal tracking, kennel and medical records, foster work, and volunteer management. It is available on Android, iOS, and the web.
Plans and prices
Express
animal processes · volunteer management · limited canned reports · wildlife
Read 19 Oct 2026 · shelterbuddy.com
Gold
enhanced reporting and API · kennel and shelter maps · multi-location · concierge support
Read 19 Oct 2026 · shelterbuddy.com
Pro
centralized animal records · medical and behavioral records · adoption · identification
Read 19 Oct 2026 · shelterbuddy.com
On the record
- Accounting interoperability
- ShelterBuddy can export receipting reports and ledger information for use with existing accounting or point-of-sale software.shelterbuddy.com · read 19 Oct 2026
- Android app
- Med Buddy is a companion Android app for scanning kennel cards, viewing medication details, updating medication status and adding notes; Google Play shows 1K+ downloads and no displayed rating.play.google.com · read 19 Oct 2026
- Animal control
- A cruelty complaint module follows cases from initial complaint through investigation, prosecution and court details.shelterbuddy.com · read 19 Oct 2026
- Animal records
- The system keeps a centralized record containing physical details, photos, status, treatments, consultations, behavior and identification data.shelterbuddy.com · read 19 Oct 2026
- API authentication
- The API requires authentication and supports cookie authentication or an sb-auth-token header; tokens default to two-hour validity.shelterbuddy.atlassian.net · read 19 Oct 2026
- API availability
- A documented ShelterBuddy API is available for querying and caching data, with endpoint documentation for animals and related resources.shelterbuddy.atlassian.net · read 19 Oct 2026
- API guidance
- API documentation advises public sites to cache animal photos locally and describes PhotoV2 and animal-status endpoints.shelterbuddy.atlassian.net · read 19 Oct 2026
- Behavior management
- A behavioral module supports temperament ratings and recording information from former owners.shelterbuddy.com · read 19 Oct 2026
- Company leadership
- Crunchbase identifies Harry Schechter as chief executive officer.crunchbase.com · read 19 Oct 2026
- Company origin
- Crunchbase says ShelterBuddy software was developed by RSPCA Queensland.crunchbase.com · read 19 Oct 2026
- Company status and size
- Crunchbase lists the organization as active, private, nonprofit and headquartered in Denver, Colorado, with 51–100 employees.crunchbase.com · read 19 Oct 2026
- Documentation
- The knowledge base lists hundreds of help articles, videos, FAQs, release notes and product updates.knowledgebase.petloyalty.co · read 19 Oct 2026
- Foster management
- Foster operations are included in Express and the broader product feature set.shelterbuddy.com · read 19 Oct 2026
- Fundraising
- ShelterBuddy provides donor records, donation history, campaigns, regular giving and fundraising functions.shelterbuddy.com · read 19 Oct 2026
- Hosting model
- The terms define ShelterBuddy as a cloud and app-based management system and do not describe customer self-hosting.shelterbuddy.com · read 19 Oct 2026
- Intake and outcomes
- ShelterBuddy tracks adoptions, surrenders, reclaims, transfers and other incoming and outcome scenarios.shelterbuddy.com · read 19 Oct 2026
- Integrations
- Official add-ons include Finding Rover, Google Maps, online licensing, Pet Rescue, Petfinder and Adoptapet feeds.shelterbuddy.zendesk.com · read 19 Oct 2026
- Legal operating name
- The privacy policy identifies Pet Loyalty Inc. as the business operating ShelterBuddy.petloyalty.co · read 19 Oct 2026
The review
Overview
ShelterBuddy is animal shelter software for organizations that need to coordinate adoptions, animal records, kennel operations, medical care, foster placements, and volunteers. Its broad set of shelter functions makes it a strong fit for teams seeking one system across those workflows. The paid model and custom pricing make it harder to assess the cost before contacting the vendor.
Key features
ShelterBuddy combines an adoption portal with intake and outcome tracking, so teams can manage the path from an animal entering care through adoption or another outcome. Keeping those functions together can suit shelters that want adoption work tied to animal records rather than handled separately.
Kennel management and medical records add operational coverage beyond the adoption process. Foster and volunteer management extend that coverage to two groups that help shelters care for animals and run programs. Together, these capabilities make ShelterBuddy a broad operational option; organizations looking only for a public adoption portal may not need its full scope.
Pricing
ShelterBuddy is paid software with custom pricing. Buyers should request a quote to judge whether its combined shelter functions fit their budget. No plan tiers or seat limits are established here, so organizations should compare the quoted scope with their staffing and operational needs.
Platforms
ShelterBuddy supports Android, iOS, and web, giving teams access across mobile and browser platforms. That range may suit staff and volunteers who work across devices, while the feature set remains focused on shelter operations.
Who it's for
ShelterBuddy is best suited to animal shelters and related organizations that need adoption, intake and outcome tracking, kennel, medical, foster, and volunteer functions in one software product. Its breadth is most compelling when several of those workflows matter together. A smaller organization seeking a free starting point, or a team that needs only a narrow set of functions, may find another option easier to evaluate or better matched to its budget.
Pros and cons
- Pros: Adoption, animal tracking, kennel, medical, foster, and volunteer capabilities cover multiple shelter workflows in one product.
- Pros: Android, iOS, and web support accommodates teams using different device types.
- Cons: Custom pricing means buyers need a quote to determine affordability.
- Cons: The broad scope may exceed what a shelter needs if it is looking for a single-purpose tool.
Alternatives
Pet Friend is a paid Android, iOS, and web option with a Rescue plan at $25 a month and a Shelter plan at $50 a month; both are billed monthly and can be canceled anytime. Choose it if published monthly prices and cancellation terms matter more than ShelterBuddy's combined shelter capabilities.
Cara offers a free web plan for up to 5 animals with a public adoption portal, application management, basic email notifications, and Cara branding. Its Pro plan costs $34.99 a month. It suits a small organization prioritizing a free portal and application workflow.
RescueRM is a web-based freemium option whose free plan supports up to 2 team members, with limits of 1 AI match and 6 assistant queries per 48 hours. Consider it when those team and usage limits fit the work.
PawPlacer is a web-based free option with all features, full exports and SDK/API, and no contracts or usage limits. It is a fit for organizations prioritizing a free product with those terms.
Pact is a paid, web-based alternative.
RescueBase is a freemium, web-based alternative.
RescueGroups.org Data Management Service is a free, web-based alternative.
For a broader comparison, see Animal Shelter Software.
Verdict
Choose ShelterBuddy if your shelter needs one product spanning adoption, animal records, kennel and medical work, foster care, and volunteer management across Android, iOS, and web. Its main advantage is the breadth of those connected functions; its main drawback is that custom pricing leaves budget fit unresolved until you request a quote. Look elsewhere if a published price or a free plan is central to your decision.