Pet Friend

Pet Friend is software for organizations coordinating animal adoption and care. Its listed tools include an adoption portal, intake and outcome tracking, kennel management, medical records, foster management and volunteer management. The service is available on Android, iOS and the web. Pet Friend was founded in 2017 and is headquartered in Columbus, Ohio. There is no free plan, but a 14-day trial is listed. The Rescue plan costs $25 a month, billed monthly, and includes 10 GB of storage and 50 GB of monthly data usage. Shelter costs $50 a month, and Shelter Plus costs $100 a month; each has 10 GB of storage and 100 GB of monthly data usage. Monthly plans can be canceled anytime. Annual options are Rescue (annual) at $300 a year, Shelter (annual) at $600 a year and Shelter Plus (annual) at $1,200 a year. Annual plans accept card, check or PO.

Pet Friend covers several operational needs for animal adoption and care organizations. Compare the listed storage and monthly data allowances with your organization’s requirements before selecting a plan.

Pet Friend suits rescue and shelter organizations that need to coordinate intake, placements, kennels, medical records, foster care or volunteers. Its mobile and web availability supports teams using different device types.

Overview

Pet Friend is an animal shelter and rescue management platform for organizations handling adoptions, animal care, and volunteer or foster coordination. It is best suited to teams that want those workflows together; the main trade-off is a paid-only service starting at $25 a month.

Key features

An adoption portal gives organizations a public-facing adoption channel, while intake and outcome tracking supports the movement of animals through shelter processes. Kennel management and medical records address daily care, and foster and volunteer management extend the system to the people supporting that work. The breadth is useful for organizations coordinating several functions, but teams seeking only a portal or a single workflow may be paying for more than they need.

Pricing

Pet Friend has no free plan and offers a 14-day trial. Monthly plans are billed monthly and can be cancelled anytime. Annual plans are billed annually, with payment by card, check, or PO.

Rescue is the least expensive entry point and limits monthly data usage to 50 GB. Shelter doubles that allowance to 100 GB for twice the monthly price, while retaining the same 10 GB storage cap. Shelter Plus costs twice as much as Shelter but carries the same stated storage and data allowances, so those quotas alone do not make the higher tier compelling. Annual Rescue and Shelter match their monthly counterparts at the equivalent of 12 monthly payments; they require an annual commitment, unlike the cancellable monthly plans. Shelter Plus annual likewise has the same allowances as Shelter annual at twice its price.

Plan names imply different organizational tiers, but no seat limits or additional tier-specific capabilities are established here, so compare the storage and data caps against your expected use before committing. The trial offers a short evaluation window, not a continuing free option.

Platforms

Pet Friend supports Android, iOS, and web access, giving teams mobile and browser options.

Who it's for

Pet Friend is a sensible fit for shelters and rescue organizations that need adoption, intake, animal-care, foster, and volunteer workflows in one platform and can work within 10 GB of storage. Organizations with heavier monthly data needs can consider the 100 GB tiers, while those that need a free starting point or only a narrow set of functions should compare alternatives.

Pros and cons

Pros

• Broad operational coverage: adoption, intake and outcomes, kennel and medical records, and foster and volunteer management are all included as capabilities.
• Three platform options: Android, iOS, and web support use across mobile devices and browsers.
• Monthly flexibility: monthly plans can be cancelled anytime, and a 14-day trial provides a limited evaluation period.

Cons

• No free plan: continued use requires a paid subscription after the trial.
• Storage remains fixed at 10 GB: even the higher-priced plans do not increase the stated storage allowance.
• Shelter Plus has no higher stated quotas than Shelter: its $$100 monthly price is difficult to justify on storage and data allowances alone.
• Annual billing reduces flexibility: annual plans require yearly billing, unlike monthly plans that can be cancelled anytime.

Alternatives

For a broader comparison, browse Animal Shelter Software.

• ShelterBuddy is another paid option with Android, iOS, and web platforms.
• Choose Cara if a free web plan is important: its free tier covers up to five animals and includes a public adoption portal and application management, with Cara branding on the portal.
• RescueRM offers a free web tier for up to two team members, with capped AI matching and assistant queries.
• PawPlacer may suit teams prioritizing a free web product: its free plan includes all features, full exports and SDK/API, with no contracts or usage limits.
• Pact is another paid, web-based option.
• RescueBase is a freemium web alternative.
• RescueGroups.org Data Management Service is a free web option.

Verdict

Choose Pet Friend if your shelter or rescue needs a single platform spanning adoption, animal care, and volunteer or foster coordination, and its 10 GB storage and monthly data caps fit your workload. Its strongest case is the range of operational functions across mobile and web; look elsewhere if you need a free plan, more stated storage, or a clear quota-based reason to pay for Shelter Plus over Shelter.