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Sertifi API
Chicago, Illinois, United States
What it is
Sertifi API provides developers with integration paths for Sertifi’s signing and payment workflows. The Developer Center offers REST, SOAP, and Travel Company Authorizations API options. For REST access, customers can request a key from a Customer Success Manager or by submitting a support ticket. The REST documentation describes creating folders and documents, inviting signers, and adding payment requests to a folder. The underlying e-signature service is designed for hospitality businesses and supports contracts, BEOs, HR paperwork, and other documents. Customers can sign from any device and location, request payments with signatures, and use templates and automated reminders. Sertifi says connections use TLS 1.2 and lists several compliance credentials. Pricing is on request, though a free Travel Company Authorizations plan is listed.
For and against
For
- Offers REST, SOAP, and Travel Company Authorizations paths.
- REST documentation covers folders, documents, signers, and payment requests.
- Lists embedded signing and signed-file retrieval.
- Provides a sandbox environment and seven SDK languages.
- Signed PDF copies emailed at signing remain available indefinitely.
Against
- Pricing is on request for listed paid packages.
- REST API keys require a Customer Success Manager or support ticket.
- Portal copies of signed documents remain for one year.
The verdict
Sertifi API has multiple integration paths and documented signing and payment workflows. Teams should account for the key-request process and the one-year portal retention period.
Who it suits
Sertifi API suits developers integrating signing or payment processes, particularly for hospitality businesses and travel-company authorizations. The documented REST workflow may be relevant to teams creating documents and inviting signers.
Plans and prices
Free Travel Company Authorizations
Travel Company Authorizations: receive credit and virtual card details originally captured by a travel or payment company
Read 8 Oct 2026 · corp.sertifi.com
Build-your-own package
Custom package; contact a Sertifi account manager
Read 8 Oct 2026 · corp.sertifi.com
Essentials
Hotel & Lodging: choose a Front Office or Back Office package; Event & Venue and Travel Advisor: SertifiPay payments plus either e-Signatures or Authorizations
Read 8 Oct 2026 · corp.sertifi.com
Premium
Hotel & Lodging: e-Signatures, payments, and authorizations; Event & Venue and Travel Advisor: SertifiPay payments, e-Signatures, and authorizations
Read 8 Oct 2026 · corp.sertifi.com
Travel Management Companies
Open API access for integration development; access to hotels subscribed to receive payment e-confirmations via integrations
Read 8 Oct 2026 · corp.sertifi.com
On the record
- API access
- A Sertifi REST API key can be obtained through a Customer Success Manager or by submitting a support ticket.sertifi.readme.io · read 8 Oct 2026
- API choices
- The Developer Center offers REST, SOAP, and Travel Company Authorizations API paths for integration development.corp.sertifi.com · read 8 Oct 2026
- API workflow
- The REST API documentation describes creating folders and documents, inviting signers, and adding payment requests to a folder.corp.sertifi.com · read 8 Oct 2026
- Audit trail
- Sertifi says its transaction audit trail records document access and signing details, including date, IP address, email address, hash record, and signing method.corp.sertifi.com · read 8 Oct 2026
- Availability
- The company states that its service has 99.9% SLA uptime guarantees and is monitored 24 hours a day, 365 days a year.corp.sertifi.com · read 8 Oct 2026
- Company
- Sertifi says it has been acquired by Flywire and that more than 20,000 hospitality locations across 150+ countries trust its solutions.corp.sertifi.com · read 8 Oct 2026
- Compliance
- Sertifi states that it is PCI Level 1 validated, HIPAA compliant, SOC 1 Type 2 and SOC 2 Type 2 compliant, and conducts annual audits.corp.sertifi.com · read 8 Oct 2026
- Document retention
- Signed documents remain in a Sertifi portal for one year, while the PDF copy emailed at signing is available indefinitely.corp.sertifi.com · read 8 Oct 2026
- Integrations
- Named integrations include Amadeus Delphi.fdc, Infor HMS and Sales & Catering, Oracle OPERA Cloud Service, Salesforce, and several payment processors.corp.sertifi.com · read 8 Oct 2026
- Security
- The security page states that connections use TLS 1.2 and identifies SOC 2 Type 2 and ISO 27001 compliant data facilities.corp.sertifi.com · read 8 Oct 2026
- Signing
- Sertifi lets customers sign contracts from any device and location, request payments with signatures, and use automated reminders and templates.corp.sertifi.com · read 8 Oct 2026
- Support
- The Developer Center directs users to its Support Center and says they can contact the support team through its Support widget.corp.sertifi.com · read 8 Oct 2026
- Target market
- Sertifi describes its e-signature solution as an all-in-one experience designed for hospitality businesses and says it supports contracts, BEOs, HR paperwork, and other documents.corp.sertifi.com · read 8 Oct 2026
