SelfX

SelfX is a hardware and AI software ecosystem for restaurant and retail operations, with cloud POS and self-ordering kiosks. Its POS handles checkout, real-time analytics and inventory tracking. Customers can order and pay at tables using QR codes, while staff can take orders and payments through a handheld POS app. Front-of-house orders sync with kitchen monitors, and the system includes a Kitchen Display System. The Owner App tracks stock down to ingredients, sends low-stock alerts and can generate purchase orders. SelfX lists connections to payment providers, delivery services and accounting products; enterprise clients can build custom connectors through its open API architecture. Local terminals can continue taking orders during an internet outage and sync with the cloud when service returns. The company says it uses SSL and AES-256 encryption, restricts access to personal information and is PCI-DSS Level 1 compliant, with card data tokenized immediately. A free plan is listed, while Smart Growth costs ₹4,999 per month, billed monthly, for up to three POS terminals and a KDS. Pro Power costs ₹12,999 per month, billed monthly, for unlimited POS terminals and KDS screens.

SelfX brings ordering, checkout, inventory and kitchen workflows into one restaurant and retail system. A free plan is listed, with paid plans priced by monthly subscription and terminal capacity.

SelfX is intended for restaurants, cafés, food courts, cloud kitchens and retail businesses, including multi-location chains. It may suit operators who want POS, kitchen, ordering and inventory tools together.

SelfX brings restaurant and retail operations into a shared system, from customer ordering through kitchen and stock management. It suits operators who need several of those workflows together, particularly food businesses with counter, table, and kitchen orders. Its strongest case is breadth; the main buying decision is whether the terminal and screen limits fit the operation.

Overview

SelfX combines a cloud point of sale with self-ordering kiosks, QR table ordering, kitchen tools, inventory tracking, and analytics. That gives restaurants, cafés, food courts, and cloud kitchens a way to connect order-taking with preparation and stock oversight; retail businesses and multi-location chains are also in its intended audience. The breadth is useful when one system needs to serve several parts of an operation, though businesses seeking only a kiosk or checkout tool may not need the full package.

Key features

Checkout and ordering

The cloud POS handles checkout and real-time analytics, with inventory tracking alongside sales. Customers can order and pay at tables by scanning QR codes, while staff can take orders and payments using a handheld POS app. Item modifiers and integrated payments support customized orders and payment within the same system. Android kiosks add a self-service option, but the kiosk platform support is limited to Android.

Payment integrations include Stripe, Razorpay, PhonePe, and Pine Labs. Delivery connections include Zomato, Swiggy, UberEats, and DoorDash; accounting integrations include Tally Prime, QuickBooks, Xero, and Zoho Books. This range can reduce the need to keep ordering, payment, and bookkeeping tools separate. Enterprise clients can build custom connectors through the open API architecture, which is a more relevant advantage for larger operators with specific integration needs.

Kitchen, stock, and continuity

SelfX syncs front-of-house orders with kitchen monitors and includes a Kitchen Display System (KDS). That connection helps operators keep incoming orders visible to kitchen staff. The Owner App tracks stock down to ingredients, sends low-stock alerts, and can generate purchase orders automatically, making it more useful for businesses that need to manage supplies as well as sales.

Local terminals can continue taking orders during an internet outage and sync data to the cloud when the connection returns. SelfX also says card data is tokenized immediately and that it uses SSL and AES-256 encryption, restricts access to personal information, and is PCI-DSS Level 1 compliant. Support includes ticketing, a knowledge base, phone service Monday through Saturday from 9:00 AM to 8:00 PM, and WhatsApp support. Its onboarding team guides setup, which SelfX says takes most restaurants 24–48 hours.

Pricing

SelfX has a free plan and paid plans billed monthly. The free plan, Free Start Plan, includes one billing terminal and unlimited menu items. It may suit a small operation that can work within a single checkout point, but the single-terminal cap makes it a poor fit for businesses needing several registers.

The Smart Growth Plan costs ₹4,999 a month, billed monthly, and includes up to three POS terminals plus KDS. It is the practical step up for a smaller restaurant that needs kitchen screens and more than one checkout point, though the cap can constrain a busier site. The Pro Power Plan costs ₹12,999 a month, billed monthly, and includes unlimited POS terminals and KDS screens. That removes the published terminal and screen ceiling for larger operations, at a substantially higher monthly price.

Franchise & Hotel offers a multi-store central hub and unlimited outlets, with custom pricing. It is aimed at chains or hotel groups that need centralized oversight rather than a single-location setup. The paid plans’ published differences center on terminal and KDS capacity, so businesses should match those limits to their footprint before choosing a tier.

Platforms

SelfX supports Android, iOS, web, Windows, and API access. Kiosks are listed for Android, so operators planning kiosk deployment should account for that platform constraint.

Who it's for

SelfX is best suited to restaurants and other food-service businesses that want checkout, table or kiosk ordering, kitchen coordination, and ingredient-level stock tracking in one system. Its unlimited-terminal tier and multi-store plan also address larger chains. A retailer or small venue that needs only a basic checkout point may find the broader operational suite and higher tiers unnecessary.

Pros and cons

• Pros: Connects POS, QR table ordering, handheld ordering, kiosks, KDS, and stock management, which can bring several daily workflows into one system.
• Pros: Ingredient-level stock tracking, low-stock alerts, and automatic purchase orders make inventory management more actionable than checkout-only tools.
• Pros: Offline order-taking and cloud sync help keep local terminals operating through an internet interruption.
• Cons: The Free Start Plan is limited to one billing terminal, so it is not a free route to a multi-register setup.
• Cons: Smart Growth caps capacity at three POS terminals and KDS, while unlimited capacity requires the more expensive Pro Power Plan.
• Cons: Kiosk support is Android-only, limiting kiosk hardware choices.

Alternatives

For a broader set of kiosk options, compare the Restaurant Self-Ordering Kiosk Software category. OnePe Kiosk System is worth considering when a low-cost kiosk plan and explicit menu or order caps are a better fit: its free plan supports 10 menu items, while its ₹199 a month Starter Plan supports 100 menu items and 100 orders per day. Applova Self Ordering Kiosk suits buyers seeking an Android kiosk with a custom quote based on locations, products, and hardware; hardware is quoted separately.

TRAY Self-Service Kiosk is another paid Android and Windows option. CodeOrder Kiosk may suit businesses that want a paid kiosk plan with a stated monthly price: Starter is $9.90 a month and includes one site, up to two locations, online orders, delivery zones, product add-ons, and tipping. INFI ORDER is a paid option spanning Android, iOS, web, and API, with kiosk, online, loyalty, kitchen, website, and marketing offerings under custom pricing.

Lightspeed Restaurant is a paid alternative with a Starter plan at $69 a month that includes customizable POS, menu management, floor plans, Advanced Insights, offline mode, and 24/7 support. Sapaad may suit operators comparing paid restaurant software with a 24-month Essentials term at $99 a month, tax exclusive, for a single outlet and up to 10,000 customers. Eatery Kiosk is a paid Android and web option at $149 a month per active location, with every software feature included and no device fees; hardware and payment processing are separate.

Verdict

SelfX is a strong fit for food-service operators who want point of sale, multiple ordering routes, kitchen screens, and inventory controls working together, with offline ordering as a useful safeguard. Its free plan offers a limited single-terminal starting point, while the paid tiers make capacity costs clear. Look elsewhere if Android-only kiosks are too restrictive or if the terminal and KDS limits do not fit your operation.