Pricing · 2026
Salesforce Feedback Management pricing
4 plans on the record · a free trial
Every plan
Customer Signals Intelligence
$5 one-time
100 Experience Signals · Omnichannel sentiment analysis · Customer Experience Analytics · AI recommendations
Read 15 Oct 2026 · salesforce.com
Survey Response Pack
$300 a year
Billed annually
1,000 survey responses · Customer Lifecycle Analytics add-on
Read 15 Oct 2026 · salesforce.com
Feedback Management - Starter
$13,500 a month, billed yearly
Billed annually
100,000 survey responses · Post-Chat Surveys · Merge Fields & Data Mapper
Read 15 Oct 2026 · salesforce.com
Feedback Management - Growth
$46,000 a month, billed yearly
Billed annually
Unlimited responses · Post-Chat Surveys · Merge Fields & Data Mapper · Customer Lifecycle Analytics and Maps
Read 15 Oct 2026 · salesforce.com