Salesforce Feedback Management pricing
6 plans on the record · a free trial
Every plan
Customer Signals Intelligence
100 Experience Signals · Omnichannel sentiment analysis · Customer Experience Analytics · AI recommendations
Read 15 Oct 2026 · salesforce.com
Survey Response Pack
Billed annually
1,000 survey responses · Customer Lifecycle Analytics add-on
Read 15 Oct 2026 · salesforce.com
Feedback Management - Starter
Billed annually
100,000 survey responses · Post-Chat Surveys · Merge Fields & Data Mapper
Read 15 Oct 2026 · salesforce.com
Feedback Management - Starter
Billed annually; $13,500 USD/Org/Month
100,000 survey responses · Post-Chat Surveys · Merge Fields & Data Mapper
Read 7 Oct 2026 · salesforce.com
Feedback Management - Growth
Billed annually
Unlimited responses · Post-Chat Surveys · Merge Fields & Data Mapper · Customer Lifecycle Analytics and Maps
Read 15 Oct 2026 · salesforce.com
Feedback Management - Growth
Billed annually; $46,000 USD/Org/Month
Unlimited responses · Post-Chat Surveys · Merge Fields & Data Mapper · Customer Lifecycle Analytics and Maps
Read 7 Oct 2026 · salesforce.com