On the recordRead 7 Oct 202614 facts
Ruana
San Francisco, California, USA
Plans and prices
Solo Plan
$35.99a month
1 practitioner only · Unlimited appointments · No online appointment requests · No advanced SOAP notes
Read 7 Oct 2026 · getruana.com
Professional Plan
$55.99a month
Single or multiple practitioners · +$19.99 per practitioner per month · Unlimited appointments · Online appointment requests
Read 7 Oct 2026 · getruana.com
On the record
- Billing limitation
- Ruana does not currently support EDI, clearinghouse submissions, or CMS-1500 claims, but offers superbills and ICD-10 codes for manual submission.getruana.com · read 7 Oct 2026
- Booking and reminders
- Clients can book online, while automated email confirmations and reminders are available; SMS text alerts are an optional paid add-on.getruana.com · read 7 Oct 2026
- Clinical notes
- Ruana offers customizable charting and SOAP note templates, with automatic note shortcuts in Advanced SOAP Notes.getruana.com · read 7 Oct 2026
- HIPAA
- Ruana says it operates as a HIPAA Business Associate for U.S. practitioners and offers a BAA to U.S. healthcare providers who require one.getruana.com · read 7 Oct 2026
- Hosting and backups
- Ruana says its platform is hosted on AWS, with automated daily encrypted database backups retained for at least seven days.getruana.com · read 7 Oct 2026
- Integrations
- The opened maker pages describe adding a booking link to a website, email signature, or social media, but do not name third-party product integrations.getruana.com · read 7 Oct 2026
- Intended users
- The product is presented for chiropractors, massage therapists, mental health practitioners, and other wellness professionals, including solo practitioners and multi-practitioner clinics.getruana.com · read 7 Oct 2026
- Platform access
- Ruana describes the product as cloud-based and accessible by logging in, with no software installation or downloads required.getruana.com · read 7 Oct 2026
- Purpose
- Ruana combines online booking, scheduling, charting, billing, reminders, and forms for health and wellness practices.getruana.com · read 7 Oct 2026
- Security
- Ruana says data in transit uses TLS 1.2 or higher and stored database and file data uses AES-256 encryption.getruana.com · read 7 Oct 2026
- Support and onboarding
- Ruana offers chat and email support, a personal onboarding call, and free data import support.getruana.com · read 7 Oct 2026
- Trial
- The 14-day trial provides full feature access and does not require a credit card.getruana.com · read 7 Oct 2026
