- Home
- Chiropractic Practice Software
- iconpractice
iconpractice
Melbourne, Australia
What it is
iconpractice is cloud practice-management software for chiropractors, osteopaths, and myotherapists. It combines the appointment diary, online booking, patient records, clinical notes, invoicing, payments, reporting, and integrations in one workflow. Scheduling supports recurring appointments, drag-and-drop changes, waiting lists, classes, reminders, and follow-up tasks. Clinical records can hold structured notes, warnings, cautions, diagnoses, consent, body diagrams, macros, attachments, and AI-assisted documentation. Integrations include Stripe, Tyro Health, Xero, Healthengine, Mailchimp, Physitrack, PostureScreen, and Zapier, while an open API supports custom connections. The service runs through web and API access. A full-access 30-day trial requires no credit card, and new practices can use core features free for their first three months; AI charges and SMS usage still apply. Platform pricing starts at $50 a month for the first practitioner, billed monthly, with lower per-practitioner rates for larger practices. AI clinical notes have separate plans.
For and against
For
- Combines diary, records, invoicing, payments, and reporting
- Supports recurring bookings and waiting lists
- Offers open API and Zapier support
- Includes AI-assisted clinical documentation
- Provides migration support from major practice software
Against
- Integrated payments add a 0.1% Stripe processing fee
- SMS credits are charged per use
- AI clinical notes require separate paid plans
- Primary customer data is stored in Australia
The verdict
iconpractice brings core practice administration and clinical documentation into one system. Its trial and new-practice offer provide ways to start, while payment, SMS, and AI usage can add charges.
Who it suits
It suits chiropractic, osteopathy, and myotherapy practices needing scheduling, clinical records, billing, and reporting together. New practices can try full access for 30 days without a credit card.
Plans and prices
Platform — 10 or more practitioners
Rate for each practitioner in this band · core features included
Read 9 Oct 2026 · iconpractice.com
Platform — practitioners 5–9
Rate for practitioners 5–9 · core features included
Read 9 Oct 2026 · iconpractice.com
Platform — practitioners 2–4
Rate for practitioners 2–4 · core features included
Read 9 Oct 2026 · iconpractice.com
Platform — first practitioner
First practitioner · core features included · unlimited admin users and locations
Read 9 Oct 2026 · iconpractice.com
AI clinical notes Lite
400 transcription and dictation minutes / month · $0.04 per minute overage
Read 9 Oct 2026 · iconpractice.com
AI clinical notes Standard
1,200 transcription and dictation minutes / month · $0.04 per minute overage
Read 9 Oct 2026 · iconpractice.com
AI clinical notes Unlimited
Unlimited transcription and dictation · fair use policy of 4,000 minutes / month · no overage charges
Read 9 Oct 2026 · iconpractice.com
Guided setup & training
Three one-hour video-call sessions for new subscribers
Read 9 Oct 2026 · iconpractice.com
On the record
- API
- The company says iconpractice has an open API and native Zapier support for custom connections.iconpractice.com · read 9 Oct 2026
- Clinical records
- Clinical records include structured notes, warnings, cautions, diagnoses, consent, body diagrams, macros, attachments, and AI-assisted documentation.iconpractice.com · read 9 Oct 2026
- Core workflow
- The product brings diary, online booking, patient records, clinical notes, invoicing, payments, reporting, and integrations into one workflow.iconpractice.com · read 9 Oct 2026
- Data location
- The privacy policy says the primary application and customer data are stored in Australia.iconpractice.com · read 9 Oct 2026
- Integrations
- Listed integrations include Stripe, Tyro Health, Xero, Healthengine, Mailchimp, Physitrack, PostureScreen, and Zapier.iconpractice.com · read 9 Oct 2026
- New practices
- New practices can use core features free for their first three months; AI charges and SMS usage are the stated costs during that period.iconpractice.com · read 9 Oct 2026
- Payment fee
- Integrated payments are powered by Stripe and incur a 0.1% processing fee on top of Stripe’s standard rates.iconpractice.com · read 9 Oct 2026
- Privacy compliance
- The company says it handles personal information in accordance with Australia’s Privacy Act 1988 and the Australian Privacy Principles where they apply.iconpractice.com · read 9 Oct 2026
- Product
- iconpractice is cloud practice-management software for chiropractors, osteopaths, and myotherapists.iconpractice.com · read 9 Oct 2026
- Scheduling
- The appointment diary supports recurring bookings, drag-and-drop rescheduling, waiting lists, classes, reminders, and follow-up tasks.iconpractice.com · read 9 Oct 2026
- Security and AI data
- The privacy policy describes measures that may include access controls, authentication, encryption, monitoring, backups, and access logging, and says personal and health information submitted to AI features is not used to train AI models.iconpractice.com · read 9 Oct 2026
- SMS charges
- SMS credits are pay as you go at 9.5c in Australia, 4.5c in the USA, and 11c in New Zealand.iconpractice.com · read 9 Oct 2026
- Support and migration
- Every plan includes email and in-app support, and the company says it supports data migration from most major practice software.iconpractice.com · read 9 Oct 2026
- Trial
- The site offers full access for a free 30-day trial with no credit card required.iconpractice.com · read 9 Oct 2026
