Rivyo
What it is
Rivyo is a Shopify app for merchants and eCommerce brands that brings product reviews, loyalty programs, and referrals together. Review tools cover products and stores, including photo and video submissions, product Q&A, verified badges, display widgets, and automated request emails. Reviews can be imported from CSV and other apps; Amazon and AliExpress import limits depend on the plan. Loyalty features include points, VIP levels, purchase and review rewards, coupons, POS integration, QR codes, and points that do not expire. Referral tools provide unique links, give-and-get rewards, social and email sharing, tracking, analytics, and invite histories. Listed integrations include Weglot, Slack, Klaviyo, PageFly, GemPages, Rebolt, SEOAnt, iCart, LayoutHub, Fast Simon, and ReConvert. The free Indie plan includes unlimited product reviews, 100 Amazon/AliExpress imports, and 100 orders per month. Paid plans start at $9 a month; plan options include review, referral, loyalty, business, and enterprise offerings. Enterprise includes headless and API integration and dedicated priority support, while the Loyalty plan includes fast support with live chat.
For and against
For
- Collects product and store reviews.
- Supports photo and video reviews.
- Loyalty tools include POS integration and VIP levels.
- Referrals include tracking and analytics.
- Free plan includes unlimited product reviews.
Against
- Free plan caps orders at 100 per month.
- Free plan allows 100 Amazon/AliExpress imports.
- Amazon and AliExpress import limits vary by plan.
- Headless and API integration are Enterprise features.
The verdict
Rivyo combines customer reviews with loyalty and referral tools for Shopify stores. Compare plan-specific order and import limits, especially if you rely on Amazon or AliExpress reviews.
Who it suits
Rivyo is aimed at Shopify merchants and eCommerce brands seeking review collection alongside loyalty or referral features. Its tiered plans include a free option and paid options for differing order and import needs.
Plans and prices
Indie
Unlimited product reviews · Unlimited CSV imports · Automated review requests · 100 Amazon/AliExpress imports
Read 15 Oct 2026 · rivyo.com
Starter
500 orders/month · Unlimited photo reviews · Unlimited Q&A · 500 Amazon/AliExpress imports
Read 15 Oct 2026 · apps.shopify.com
Business
1,000 orders/month · Review rewards and coupons · Product grouping · Google Shopping integration
Read 15 Oct 2026 · apps.shopify.com
Enterprise
Unlimited orders and emails · Unlimited video reviews · AI review autopilot · Headless and API integration
Read 15 Oct 2026 · apps.shopify.com
Referrals
Unlimited friend invites · Referral rewards · Social and email sharing · Tracking dashboard
Read 15 Oct 2026 · apps.shopify.com
Loyalty
Points and rewards · POS integration · VIP levels · Checkout redemption
Read 15 Oct 2026 · apps.shopify.com
On the record
- API and headless
- Headless and API integration is listed as an Enterprise feature, but the reviewed public pages do not expose endpoint or SDK documentation.apps.shopify.com · read 15 Oct 2026
- Automatic requests
- It sends review-request emails after orders are received.help.rivyo.com · read 15 Oct 2026
- Business location
- Rivyo lists its address as RJD Business Hub, B-407 Katargam, Surat, Gujarat 395004, India.rivyo.com · read 1 Oct 2026
- Company facts
- LinkedIn lists headquarters in Surat, Gujarat, company size of 51–200 employees and founding year 2018.in.linkedin.com · read 15 Oct 2026
- Company identity
- LinkedIn identifies Rivyo as a product of Nexfal and lists the company type as a partnership.in.linkedin.com · read 15 Oct 2026
- Data processors
- The privacy policy names DigitalOcean, Cloudflare, Help Scout, Sendinblue and MailerLite as service providers.rivyo.com · read 15 Oct 2026
- Data retention
- Rivyo says its general personal-information retention period is approximately 10 years.rivyo.com · read 1 Oct 2026
- Documentation
- The public help center covers review collection, imports, widgets, moderation, loyalty and integrations.help.rivyo.com · read 15 Oct 2026
- Google Shopping
- Rivyo generates a Google Product Reviews XML feed for submission to Google Merchant Center; Google controls eligibility and display.help.rivyo.com · read 15 Oct 2026
- Integrations
- Listed integrations include Shopify Flow, Shopify POS, Klaviyo, Slack, GemPages, PageFly, SEOAnt, Dondy, Weglot, ReConvert, Appstle and Recharge.apps.shopify.com · read 15 Oct 2026
- Launch date
- The Shopify App Store lists Rivyo’s launch date as June 25, 2018.apps.shopify.com · read 15 Oct 2026
- Limit: customization
- A merchant quoted on Rivyo’s site says changing margins or title sizes required custom CSS instead of an interactive control.rivyo.com · read 15 Oct 2026
- Limit: free tier
- An independent Shopify app review says most design and filtering options are unavailable on the free plan and free imports and request emails are capped.digismoothie.com · read 15 Oct 2026
- Limit: reliability complaints
- Shopify reviews include reports of review-widget loading problems, although the cited merchant said support fixed the issue quickly.apps.shopify.com · read 15 Oct 2026
- Loyalty features
- The loyalty module provides points, checkout redemption, VIP levels, rewards and POS integration.rivyo.com · read 15 Oct 2026
- Notable news: AI update
- A LinkedIn post says Rivyo launched AI replies, smarter prompts, AI review summaries, cart reviews, auto-translation and improved analytics in March 2026.linkedin.com · read 15 Oct 2026
- Notable news: revenue claim
- A Quickhunt case study says Rivyo reported a 32% overall revenue increase after adopting Quickhunt for feedback and roadmap management.quickhunt.app · read 15 Oct 2026
- Photo and video reviews
- The product supports customer photo and video reviews and media galleries.apps.shopify.com · read 15 Oct 2026
