Returnista

No phone app

5.4No. 21 of 27
in Returns Management Software

Recognised40% of the score30
Phone app26% of the score0
Documented20% of the score62
Free plan14% of the score0

Free plan: No
Paid plans from: €149/mo
Runs on: api, Web

Summary

Returnista is ranked #21 of 27 in returns management software on Samsung Mobile US Press. It runs on API, Web. There is no free plan. Paid plans start at €149/mo.

Returnista plans and pricing

All plans

Essential Pack (annual) €149/mo €149 per month; page says 2 months free when paying a year in advance eCom platform integration · exchanges and store credit · return data insights returnista.nl · 5 Oct 2026

Essential Pack (monthly) €179/mo €179 per month eCom platform integration · exchanges and store credit · return data insights returnista.nl · 5 Oct 2026

Professional Pack (annual) €233/mo €233 per month; page says 2 months free when paying a year in advance Everything in Essential · own carrier contracts · dedicated customer success support returnista.nl · 5 Oct 2026

Professional Pack (monthly) €279/mo €279 per month Everything in Essential · own carrier contracts · dedicated customer success support returnista.nl · 5 Oct 2026

Enterprise (monthly) Not published Custom Everything in Professional · custom eCom platforms · BI tools connection returnista.nl · 5 Oct 2026

Enterprise (annual) Not published Custom Everything in Professional · custom eCom platforms · BI tools connection returnista.nl · 5 Oct 2026

Compared on returns management software

Free plan: Noreturnista.nl
Self-serve return portal: Yesreturnista.nl
Exchange workflows: Yesreturnista.nl
Return label support: Yesreturnista.nl
Automated refunds: Yesreturnista.nl
Inspection workflows: Yesreturnista.nl
Warehouse routing: Yesreturnista.nl

Facts

Product: Returnista is a returns management platform for webshops that automates and optimizes the return process.returnista.nl · 5 Oct 2026
Exchanges and credit: Customers can exchange an item or choose store credit instead of a refund.returnista.nl · 5 Oct 2026
Returns insights: The platform shows product and revenue level return rates and trends to help identify items with return issues.returnista.nl · 5 Oct 2026
Return rules: Returnista lets merchants customize return rules and says they can set rules through its AI agent.returnista.nl · 5 Oct 2026
Workflow automation: The platform can automate return resolutions, order tagging, and assignment of restock locations.returnista.nl · 5 Oct 2026
Claims and warranties: Returnista supports warranty and claim handling, including flagging damage claims for manual review before refunds or exchanges are approved.returnista.nl · 5 Oct 2026
Shipment tracking: Customers can view a visual tracking flow for the status of their return shipment.returnista.nl · 5 Oct 2026
Integrations: Listed integrations include Shopify, Shopify Plus, Shopware, WooCommerce, DHL, DPD, UPS, and Shopify-connected tools.returnista.nl · 5 Oct 2026
APIs and webhooks: Returnista says merchants can connect their own systems through APIs and webhooks.returnista.nl · 5 Oct 2026
Support: Professional includes dedicated customer success support, and onboarding specialists guide setup and implementation.returnista.nl · 5 Oct 2026
Implementation: Onboarding usually takes from a couple of days to a few weeks depending on the customer's timeline and systems complexity.returnista.nl · 5 Oct 2026
Intended customers: Returnista presents its platform for e-commerce managers and online store owners, and says it serves more than 1,000 brands across Europe.returnista.nl · 5 Oct 2026