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Resolve Onboarding and Offboarding Automation
Campbell, California, United States
What it is
Resolve Onboarding and Offboarding Automation coordinates employee onboarding, departures, and role or department changes across HR, identity, and IT systems. Onboarding workflows can create accounts, assign entitlements, provision email, VPN, and SaaS applications, deliver software, and notify managers and new hires. Departure workflows can disable accounts, revoke tokens, reclaim licenses, trigger device wiping or locking, archive mailboxes, and record actions. HRIS or identity-provider events can start workflows, with actions shaped by role, location, and department; staff can also submit requests through RITA. The workflow checks licensing, inventory, and access states, flags exceptions with diagnostics, and updates CMDB, ITSM, HRIS, and audit systems. Named account-creation integrations include AD, Azure AD, and Okta. Resolve’s open framework connects custom or legacy tools through REST APIs, SNMP, SSH, TCP, SMTP, or SOAP. Resolve describes the platform for global enterprises in telecom, finance, retail, and technology, with 24/7 support and announced SOC 2 Type II compliance.
For and against
For
- Automates onboarding and offboarding
- Role-based workflow actions
- Access removal and asset recovery
- Diagnostics and audit updates
- 24/7 global support
Against
- Pricing is available on request
- Designed for global enterprises
- SOC 2 Type II compliance is announced
The verdict
Resolve connects employee lifecycle events to account, access, software, device, and documentation actions. Its broad integration framework and verification steps support complex enterprise environments, while pricing requires a request.
Who it suits
This service is intended for global enterprises managing employee access, devices, software, and records across HR and IT systems. It fits organizations in telecom, finance, retail, and technology.
Plans and prices
Resolve Onboarding and Offboarding Automation
Pricing not listed; request a demo
Read 9 Oct 2026 · resolve.io
On the record
- Company address
- Resolve lists its address as 300 Orchard City Dr, Ste 110, Campbell, California 95008.resolve.io · read 9 Oct 2026
- Example identity integrations
- The product page names AD, Azure AD, and Okta for account creation.resolve.io · read 9 Oct 2026
- Integration framework
- Resolve says its open integration framework connects custom or legacy tools through REST APIs, SNMP, SSH, TCP, SMTP, or SOAP.resolve.io · read 9 Oct 2026
- Intended customers
- Resolve describes its platform as built for global enterprises and says it serves industries including telecom, finance, retail, and technology.resolve.io · read 9 Oct 2026
- Offboarding
- Offboarding can disable accounts, revoke tokens, reclaim licenses, trigger device wipe or lock, archive mailboxes, and log actions.resolve.io · read 9 Oct 2026
- Onboarding
- Onboarding can create accounts, assign entitlements, provision email, VPN, and SaaS apps, deliver software, and notify managers and new hires.resolve.io · read 9 Oct 2026
- Purpose
- Automates employee onboarding, offboarding, and role or department changes across HR, identity, and IT systems.resolve.io · read 9 Oct 2026
- Security and compliance
- Resolve announced SOC 2 Type II compliance, with examination criteria including security, availability, and confidentiality.resolve.io · read 9 Oct 2026
- Support
- Resolve says it provides 24/7 global customer support, with teams across North America, Europe, and Asia.resolve.io · read 9 Oct 2026
- Triggers and policies
- HRIS or identity provider events can trigger workflows, with actions based on role, location, and department; manual submissions via RITA are also supported.resolve.io · read 9 Oct 2026
- Verification
- The workflow validates licensing, inventory, and access states, flags exceptions with diagnostics, and updates CMDB, ITSM, HRIS, and audit systems.resolve.io · read 9 Oct 2026
