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Relative Insight

Lancaster, United Kingdom

Plans and prices

Tailored pricing

Priced on request

Unlimited words/messages from specified sources · additional data sources incur charge · minimum contract one year · research support max 5 hours/month

Every plan, in full

On the record

Analyst-time claim
Relative Insight reports a 90% reduction in analyst time per project in a comparison of projects averaging 60 hours versus 6 hours.relativeinsight.com · read 30 Sep 2026
Automated ingestion
Relative Flow can schedule data imports and analysis using CSV, XLS and XLSX files on daily, weekly, monthly or quarterly cadences.support.relativeinsight.com · read 30 Sep 2026
Encryption
Data in transit and at rest is encrypted, with TLS for transfers and HTTP Strict Transport Security enabled.relativeinsight.com · read 30 Sep 2026
Evidence and scale
Explore supports auditable metrics with real verbatims, analyzes millions of words in seconds and is compatible with any text data source.relativeinsight.com · read 30 Sep 2026
Explore product
Explore turns open-ended responses, reviews and chat logs into structured intelligence and supports theme, sentiment-shift and segment analysis.relativeinsight.com · read 30 Sep 2026
Integrations
Relative Insight offers API connectors for data-source imports plus SFTP, cloud-storage and S3 ingestion, but does not offer a public ingestion API.support.relativeinsight.com · read 30 Sep 2026
Linguistic analysis
The platform records topics, phrases, words, emotions and grammar, then compares their prevalence against a benchmark.support.relativeinsight.com · read 30 Sep 2026
Privacy compliance
Relative Insight states that it is compliant with GDPR and CCPA as a data processor and has a dedicated Data Protection Officer.relativeinsight.com · read 30 Sep 2026
Security certification
Relative Insight Limited is ISO 27001 certified at its Lancaster and London locations and is audited annually.support.relativeinsight.com · read 30 Sep 2026
Single sign-on
Relative Insight supports SAML single sign-on, configured manually with an account manager or IT administrator.support.relativeinsight.com · read 30 Sep 2026
Support and access
Users access the platform through app.relativeinsight.com, receive a first-login product tour and can use the Help Center.support.relativeinsight.com · read 30 Sep 2026
Target teams
Relative Insight is designed for CX, insights, executive and analytics teams.relativeinsight.com · read 30 Sep 2026
Use cases
Organizations use Relative Insight for customer experience, voice of customer, survey, people, conversational, market research and competitor analysis.support.relativeinsight.com · read 30 Sep 2026
What it does
Relative Insight is a comparative text analytics platform using natural language processing and comparative linguistics to identify differences, frequencies and similarities between datasets.support.relativeinsight.com · read 30 Sep 2026

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