Quivr

Quivr describes itself as a customer support service powered by six specialized AI agents. Kelly drafts and translates support replies and retrieves knowledge for support staff. Michael can process refunds and execute workflows, while Steven routes and tags tickets. Lily analyzes support data through process mining, topic clustering, and sentiment analysis; Dan synchronizes knowledge and updates help documentation. The site also lists Joana as an engagement agent for chatbots and conversion optimization, with custom pricing. Quivr supports Intercom, Zendesk, Freshdesk, and Gorgias, alongside integrations across e-commerce, CRM, shipping, payments, communications, knowledge, databases, cloud, and ERP services. It supports REST APIs, GraphQL, webhooks, and MCP. Agents can retrieve live system data, update contact information or orders, escalate cases to a human, and send notifications. The service is available on web and through an API. Its €€150 monthly base subscription includes all agents, custom integrations, premium support, configuration assistance, admin panel access, and an app on the ticketing tool. Usage fees also apply when agents draft responses, resolve tickets, or tag conversations.

Quivr brings ticket handling, knowledge work, and support analytics together in a multi-agent service. Factor in both the monthly base subscription and action-based usage fees when considering it.

Quivr may suit support teams looking to delegate reply drafting, routing, ticket actions, knowledge upkeep, or support-data analysis to specialized agents. It connects to several listed helpdesks and supports APIs and other integration methods.