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PumpDocket
What it is
PumpDocket is dispatch, compliance, and invoicing software for recurring pump-route businesses serving septic tanks, grease traps, and portable restrooms. It assigns jobs to routes, notifies drivers, and displays job status in real time. Drivers can close jobs from a phone with gallons, destination, notes, photos, and checklists; if signal is unavailable, completion details can queue and sync later. Completed work can flow into same-day invoices, with online customer payments through Stripe. A customer portal supports appointment confirmation, rescheduling, invoice viewing, and payments, while proposals support digital signatures. Compliance tools include state-level septage and FOG profiles, trip-ticket support, retention references, and jurisdiction notes. Portable-restroom teams can track unit deployment, servicing, and inventory. The service is available on Android, iOS, and the web, with a 30-day trial and no free plan. Plans are billed monthly: Starter is $99 a month, Team is $230 a month, and Fleet is $454 a month.
For and against
For
- Tracks job status in real time
- Job details can queue offline and sync later
- Completed work flows into same-day invoices
- Available on Android, iOS, and the web
Against
- No free plan
- Starter covers 1–3 trucks
- Plans are billed monthly
The verdict
PumpDocket brings dispatch, field closeout, compliance, and invoicing into one service for pump-route operators. Its trial lasts 30 days; monthly plans begin at $99 a month for Starter.
Who it suits
PumpDocket suits recurring route operators handling septic, grease-trap, or portable-restroom work. It may also fit businesses that need phone-based job closeout and customer billing tools.
Plans and prices
Starter
1–3 trucks · up to 75 active customers · unlimited team members
Read 1 Oct 2026 · pumpdocket.com
Team
4–10 trucks · unlimited customers · unlimited team members
Read 1 Oct 2026 · pumpdocket.com
Fleet
11+ trucks · unlimited customers · unlimited team members
Read 1 Oct 2026 · pumpdocket.com
On the record
- Billing
- Completed jobs flow into same-day invoices and customers can pay online through Stripe.pumpdocket.com · read 1 Oct 2026
- Compliance
- PumpDocket maintains 50-state septage and FOG regulatory profiles with cited source trails, trip-ticket support, retention references, and jurisdiction notes.pumpdocket.com · read 1 Oct 2026
- Customer tools
- Customers receive a portal to confirm appointments, request rescheduling, view invoices, and pay online; proposals support digital signatures.pumpdocket.com · read 1 Oct 2026
- Data ownership
- Customers own their operational data and can export it using in-service tools or request a machine-readable export within 30 days.pumpdocket.com · read 1 Oct 2026
- Dispatch workflow
- The platform assigns jobs to routes, notifies drivers, and shows real-time job status.pumpdocket.com · read 1 Oct 2026
- Field closeout
- Drivers can close jobs from any phone in three taps, including gallons, destination, notes, photos, and checklists.pumpdocket.com · read 1 Oct 2026
- Integrations
- The service supports Stripe, QuickBooks, and Twilio integrations, and the pricing page lists Google Calendar sync.pumpdocket.com · read 1 Oct 2026
- Offline operation
- Job completion, notes, and checklists can queue locally and sync when the phone regains signal.pumpdocket.com · read 1 Oct 2026
- Portable restroom tracking
- The product tracks portable-restroom unit deployment, servicing, and inventory.pumpdocket.com · read 1 Oct 2026
- Purpose
- PumpDocket is dispatch, compliance, and invoicing software for companies that pump septic tanks, grease traps, and portable restrooms.pumpdocket.com · read 1 Oct 2026
- Security
- PumpDocket states that it uses HTTPS/TLS in transit, encryption at rest for sensitive data, role-based access controls, rate limiting, and security monitoring.pumpdocket.com · read 1 Oct 2026
- Setup
- PumpDocket says teams can import customers, run a route, and hand off data to the bookkeeper in one day.pumpdocket.com · read 1 Oct 2026
- Support
- Onboarding help is included with every plan, while Team and Fleet include priority support.pumpdocket.com · read 1 Oct 2026
- Target users
- The product is aimed at recurring pump-route operators handling septic, grease-trap, portable-restroom work, or a combination of those services.pumpdocket.com · read 1 Oct 2026
