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On the recordRead 8 Oct 202615 facts
ProDCIM
Markham, Ontario, Canada
Plans and prices
Enterprise
Priced on request
Everything in Professional · AI Companion · Workflow automation · SSO, RBAC and full audit logging
Read 8 Oct 2026 · prochista.com
Professional
Priced on request
Everything in Starter · 2D/3D visualization · API and open-protocol integration · Cable management
Read 8 Oct 2026 · prochista.com
Starter
Priced on request
Single site · ProDCIM Core monitoring · Hardware and sensor onboarding · Business-hours support
Read 8 Oct 2026 · prochista.com
On the record
- AI data handling
- The product FAQ says customer data is not sent to external AI APIs.prochista.com · read 8 Oct 2026
- Air-gapped use
- ProDCIM can be deployed fully air-gapped without internet connectivity, with AI running on infrastructure the customer controls.prochista.com · read 8 Oct 2026
- API
- ProDCIM provides REST endpoints and webhooks, and the API page describes two-way sync, scoped tokens, an OpenAPI 3.1 specification, Python and Node SDKs, and a sandbox.prochista.com · read 8 Oct 2026
- Asset management
- The platform provides a unified asset database with auto-discovery and tracks devices by role, status and health.prochista.com · read 8 Oct 2026
- Capacity and reporting
- Capacity tools report space, power and thermal headroom and utilization analytics.prochista.com · read 8 Oct 2026
- Deployment
- The pricing page lists cloud and on-prem deployment for Starter and Professional, and cloud, on-prem and air-gapped deployment for Enterprise.prochista.com · read 8 Oct 2026
- Integrations
- The product page lists SNMP, Modbus, BACnet, MQTT, REST API and Redfish, and its FAQ also names IPMI, iLO and iDRAC device classes.prochista.com · read 8 Oct 2026
- Intended users
- The product page identifies data centres, telecom/base-station sites, distributed sites and critical facilities as settings for ProDCIM.prochista.com · read 8 Oct 2026
- Monitoring
- It monitors power, cooling, network and assets in real time and supports alarm rules on parameters such as PSU, CPU and thermal readings.prochista.com · read 8 Oct 2026
- Pricing limits
- Prochista publishes no per-device list price; pricing is tailored to each deployment and depends on sites, asset types, deployment model, modules, integrations, support tier and region.prochista.com · read 8 Oct 2026
- Purpose
- ProDCIM combines power, cooling, environment, network and asset information into one live operating picture for data-center and critical-infrastructure teams.prochista.com · read 8 Oct 2026
- Security
- Prochista states that ProDCIM is SOC 2 Type II Certified and that its security and availability controls have been independently audited.prochista.com · read 8 Oct 2026
- Support
- Starter includes business-hours support; Professional offers a priority support tier, and Enterprise includes a dedicated technical account manager with a 24/7 coverage option.prochista.com · read 8 Oct 2026
- Visualization
- ProDCIM provides interactive floor plans and front-and-rear 2D/3D rack elevations.prochista.com · read 8 Oct 2026