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Presto Voice
Silicon Valley, California
What it is
Presto Voice automates drive-thru order-taking for quick-service restaurant operators. It connects with existing drive-thru hardware and POS platforms and is described as providing 24/7 service. Restaurants can choose supervised AI, pure AI, agent-led, or unsupervised AI modes. Menu Unification structures menu data centrally, while upsell suggestions can use guest preferences, timing, and item modifications. The assistant supports multiple languages and customizable greetings for different dayparts. Presto says installation takes a few hours, with automatic menu ingestion and connections to POS systems, confirmation boards, and drive-thru speakers. Official POS partners listed are Oracle, PAR, Qu, and Toast. Toast orders captured by Presto Voice flow into the Toast POS environment and kitchen. Presto says its in-house language understanding and large language models power the voice AI. Its privacy notice says guest voices are recorded to fulfill orders and improve speech recognition. Pricing is available on request.
For and against
For
- Automates drive-thru ordering
- Offers four operating modes
- Supports multilingual orders
- Connects with listed POS partners
- Provides kitchen coordination
Against
- Pricing is available only on request
- Guest voice recordings are stored
- Requires existing drive-thru hardware and POS
The verdict
Presto Voice focuses on automated drive-thru ordering with several operating models and broad POS connectivity. Operators should consider its voice-recording practices and request pricing directly from Presto.
Who it suits
Presto Voice is intended for quick-service restaurant operators running drive-thru lanes. It suits organizations seeking multilingual automated ordering connected to existing hardware and POS systems.
On the record
- AI technology
- Presto says its Voice AI is powered by in-house natural language understanding and large language models.presto.com · read 8 Oct 2026
- Data sharing
- Presto says it may share personal data with restaurant customers and service providers, and that it does not sell personal data.presto.com · read 8 Oct 2026
- Installation
- Presto says its system installs in a few hours, automatically ingests the menu, and connects to systems such as the POS, confirmation board, and drive-through speaker.presto.com · read 8 Oct 2026
- Intended customers
- Presto describes the product as an enterprise-grade voice AI platform for quick-service restaurant drive-throughs.presto.com · read 8 Oct 2026
- Language support
- Presto Voice can take orders in multiple languages.presto.com · read 4 Oct 2026
- Menu management
- Menu Unification structures restaurant menu data centrally and supports management of multiple locations and menus.presto.com · read 8 Oct 2026
- Operating modes
- The product describes four approaches: supervised AI, pure AI, agent-led, and unsupervised AI.presto.com · read 4 Oct 2026
- Ordering features
- Presto says it supports multilingual ordering and customizable greetings for different dayparts.presto.com · read 8 Oct 2026
- Other POS partners
- The product page lists Oracle, PAR, Qu, and Toast as official POS partners.presto.com · read 8 Oct 2026
- POS integration
- Presto joined the Toast Partner Ecosystem, with orders captured through Presto Voice flowing directly into the Toast POS environment and kitchen.presto.com · read 8 Oct 2026
- POS integrations
- The page lists Oracle, PAR, Qu, and Toast as official POS partners.presto.com · read 4 Oct 2026
- Pricing availability
- The product page directs interested operators to contact Presto and does not state a price.presto.com · read 8 Oct 2026
- Product
- Presto Voice automates drive-through order-taking for quick-service restaurants and integrates with existing drive-through hardware and POS platforms.presto.com · read 8 Oct 2026
- Purpose
- Presto Voice automates drive-thru order-taking and integrates with existing drive-thru hardware and POS platforms.presto.com · read 4 Oct 2026
- Security
- The product page links to Presto’s Privacy Policy, Terms of Use, and Data Privacy pages.presto.com · read 4 Oct 2026
- Service
- Presto says the assistant provides 24/7 service.presto.com · read 4 Oct 2026
- Service modes
- Presto describes four order-management modes: supervised AI, pure AI, agent-led, and unsupervised AI.presto.com · read 8 Oct 2026
- Support
- Presto invites prospective customers to contact the company to get started and provides a contact link on the product page.presto.com · read 4 Oct 2026
