pHKapa
What it is
pHKapa is corrective and preventive action software for teams investigating complaints, defects and nonconformities. It takes issues through registration, review, planning, implementation and verification, and supports corrective, preventive and other action types. Teams can track whether actions were effective, use automated workflows and see who verifies, modifies or closes tickets; revision history is retained. Root-cause analysis includes the 5 Whys method and another schema. Internal and email notifications are included. Users can attach documents and add comments, while the Community package also provides CSV export and ticket reports. The product is offered as self-hosted Community or Full Pack software, or as a centrally hosted Cloud service. Community is free, and Full Pack costs $48 once; both require a web server, PHP 7 and MySQL 5 or higher. Cloud costs €65 per month and includes a 30-day free trial, 5GB of storage, daily backups and advanced HTTPS protection. Cloud and Full Pack include 24/7 customer service; Community has community support.
For and against
For
- Tracks action effectiveness and ticket revision history.
- Supports the 5 Whys root-cause method.
- Community includes document attachments, comments and CSV export.
- Cloud includes daily backups and advanced HTTPS protection.
Against
- Self-hosted packages require a web server, PHP 7 and MySQL 5 or higher.
- Cloud costs €65 per month.
- Community support is not 24/7 customer service.
The verdict
pHKapa provides a structured way to manage corrective and preventive actions, from issue registration through verification. The choice between self-hosted and Cloud deployment also determines setup requirements, support and listed protections.
Who it suits
It may suit design, manufacturing, quality improvement and engineering teams that need to track issue investigations, actions and verification records. Teams can choose between self-hosted packages and a hosted Cloud option.
Plans and prices
Community
All features · Unlimited usage · Community support · Document attachments
Read 7 Oct 2026 · phkapa.net
Full Pack
All features · Unlimited usage · 24/7 customer service · Requires web server, PHP 7, and MySQL 5 or higher
Read 7 Oct 2026 · phkapa.net
Cloud
All features · Unlimited usage · Cloud storage 5GB · 30 days free trial
Read 7 Oct 2026 · phkapa.net
On the record
- Additional services
- The maker offers customization, new features, online training, and white labeling.phkapa.net · read 7 Oct 2026
- CAPA actions
- Actions include corrective, preventive, and other action types, with action effectiveness tracking.phkapa.net · read 7 Oct 2026
- Hosting
- The Cloud service centrally hosts pHKapa and associated data on the maker’s servers; the Community and Full Pack listings require a web server.phkapa.net · read 7 Oct 2026
- Issue management
- It manages complaints, defects, and nonconformities through register, review, planning, implementation, and verification stages.phkapa.net · read 7 Oct 2026
- License
- The maker’s GitHub repository describes pHKapa as released under the MIT License.github.com · read 7 Oct 2026
- Notifications
- It includes an internal notification system with email notifications.phkapa.net · read 7 Oct 2026
- Purpose
- pHKapa manages corrective and preventive actions by helping teams analyze problems, find root causes, document corrections, and prevent recurrence.phkapa.net · read 7 Oct 2026
- Records
- Users can attach documents, add comments, and export ticket data to CSV in the Community package.phkapa.net · read 7 Oct 2026
- Security
- The Cloud package advertises advanced HTTPS protection and daily backups.phkapa.net · read 7 Oct 2026
- Support
- The maker lists 24/7 customer service for Cloud and Full Pack, community support for Community, and free online resources and specialized services for users.phkapa.net · read 7 Oct 2026
- Target teams
- The maker describes design, manufacturing, quality improvement, engineering, and manufacturing teams as users who can share quality information and retrieve records for audits.phkapa.net · read 7 Oct 2026
- Workflow and tracking
- The product supports automated workflows and tracks who verifies, modifies, or closes tickets, along with revision history.phkapa.net · read 7 Oct 2026
