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Pega RPA

Pega RPA · Waltham, Massachusetts, USA · founded 1983

What it is

Pega RPA connects software systems and automates manual work across self-hosted, web and Windows environments. Attended automation provides digital assistants for tedious tasks in real time, while unattended bots can run in the background without waiting for APIs. Robot Studio offers a low-code workspace for designing, testing and deploying bots, with design agents that map applications and generate automations. Adapters cover Windows, web and emulator applications, including Java, SAP GUI, Chrome, Electron and host or mainframe systems. They can automate applications without recompiling or modifying the target, including systems without a well-defined API. Robot Manager handles work queues, monitors bot performance and enables self-healing bots. Pega describes governance, testing and reuse, and lists connections with Pega Agentic AI, Process Mining and Process AI. Pega Cloud controls include role-based access, SAML, OAuth, Active Directory integration, AES 256-bit encryption at rest and TLS 1.2 and 1.3 in transit. Documentation lists versions R25 and 22.1. Pricing is on request.

For and against

For

  • Attended and unattended automation
  • Low-code bot development
  • Adapters for Windows, web and emulator apps
  • Central bot queue and performance management
  • Listed cloud security controls

Against

  • Pricing is on request
  • Recent Windows compatibility issue affected certain versions
  • Platform spans self-hosted, web and Windows environments

The verdict

Pega RPA combines bot creation, application adapters and centralized robot management for enterprise automation. Its broad integration coverage is useful where target systems lack APIs or cannot be modified.

Who it suits

It suits organizations bridging system gaps, automating repetitive work and coordinating attended or unattended bots across enterprise applications.

Plans and prices

Pega RPA

Priced on request

Pricing not listed on the product page; contact sales

Every plan, in full

On the record

Application changes
Pega Robot Studio adapters expose enterprise applications to automation without requiring the target application to be recompiled or modified.academy.pega.com · read 13 Oct 2026
Application support
Robot Studio can automate Windows, web, and emulator applications, including Java applications, SAP GUI, Chrome, and Electron applications.academy.pega.com · read 12 Oct 2026
Attended automation
Attended RPA provides digital assistants that take over tedious work for employees in real time.pega.com · read 13 Oct 2026
Bot development
Robot Studio lets users design, test, and deploy bots in a low-code environment, with design agents that can map applications and generate automations using agentic AI.pega.com · read 13 Oct 2026
Bot management
Robot Manager manages work queues, monitors bot performance, and enables self-healing bots.pega.com · read 12 Oct 2026
Cloud compliance scope
Pega says its cloud compliance controls are common across Pega Platform, underlying infrastructure, and Pega Cloud operations, while certifications apply to the products listed within each assessment's scope.pega.com · read 13 Oct 2026
Company
Pegasystems says it was founded in 1983 and is headquartered in Cambridge, Massachusetts.pega.com · read 12 Oct 2026
Governance
Pega describes enterprise-grade governance, testing, and reuse for its automation platform.pega.com · read 12 Oct 2026
Integration
Pega Robot Studio can automate application integrations when applications do not expose a well-defined API, without requiring changes to the target application.academy.pega.com · read 12 Oct 2026
Integrations
Robot Studio adapters support Windows applications including Java apps and SAP GUI, web apps, and host or mainframe applications accessed through an emulator.academy.pega.com · read 13 Oct 2026
Intended users
Pega describes RPA as enterprise-grade automation for organizations bridging system gaps, automating manual work, and freeing employees' time.pega.com · read 13 Oct 2026
Pega ecosystem
Pega says RPA bots integrate with its low-code platform and can be paired with Pega Agentic AI, Pega Process Mining, and Pega Process AI.pega.com · read 13 Oct 2026
Purpose
Pega RPA connects unrelated software systems and automates tedious manual work and repetitive tasks.community.pega.com · read 13 Oct 2026
Recent compatibility issue
Pega reported that a September 2026 Microsoft security update affected certain RPA versions on Windows Server 2025 and Windows 11 versions 24H2 and 25H2, and identified updated downloads containing a fix.support.pega.com · read 13 Oct 2026
Robot management
Robot Manager manages work queues, monitors bot performance, and enables self-healing bots.pega.com · read 13 Oct 2026
Security
For Pega Cloud, Pega states that data at rest uses AES 256-bit encryption and data in transit uses TLS 1.2 and TLS 1.3.pega.com · read 12 Oct 2026
Security controls
For Pega Cloud environments, Pega lists role-based access controls, SAML, OAuth and Active Directory integrations, and AES 256-bit encryption at rest with TLS 1.2 and TLS 1.3 in transit.pega.com · read 13 Oct 2026
Support
Pega directs RPA users to its Support Center for questions and discussions, and says users can open a support ticket through My Support Portal for environment-specific guidance.community.pega.com · read 13 Oct 2026

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