Pricing · 2026
osTicket pricing
6 plans on the record · a free plan · a free trial
Every plan
Open Source Free Download
Free
Email integration · community support
Read 11 Oct 2026 · osticket.com
Cloud-hosted
$12 a month
Starting at $12/agent/mo
No installation required · 30-day free trial · hosted by SupportSystem
Read 11 Oct 2026 · osticket.com
4-hour Training and Onboarding Session via Zoom
$999 one-time
4-hour session
Training and onboarding session
Read 11 Oct 2026 · osticket.com
osTicket Premium Business Support
$12,500 a year
$12,500/year
Unlimited phone and email support · 1:00 am–5:00 pm US Central Time · 12-hour guaranteed response
Read 11 Oct 2026 · osticket.com
osTicket Enterprise On-Call Support
$25,000 a year
$25,000/year
Unlimited phone and email support · 24/7 on-call developer support · hosting infrastructure support · 6-hour guaranteed response
Read 11 Oct 2026 · osticket.com
Virtual Appliance
Priced on request
Contact us for pricing
Hosted by SupportSystem · customizable to fit your business needs
Read 11 Oct 2026 · osticket.com