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OrderMate
What it is
OrderMate is a point-of-sale system for hospitality businesses, including restaurants, cafés, bars, pubs, franchises and quick-service venues. It supports table service, quick sales, bar tabs, phone orders, pickup and delivery, at-table ordering, split bills and reservations. WaiterMate manages front-of-house orders and payments; OfficeMate covers back-of-house setup, menus, promotions, reporting and analytics. StockMate syncs with the POS for stock control, stocktakes, cost-of-goods tracking and reordering. The web-based OrderMate Portal presents live POS data and reports on computers, phones and tablets, and is included free on support plans. TouchPrep xPress arranges kitchen prep dockets on a tablet or touchscreen and can trigger workflows such as SMS notifications. The system supports offline operation, table management, kitchen displays and staff permissions with audit records. OrderMate offers integrations across categories including accounting, payments, reservations and online ordering, as well as a custom transaction data API. Its on-premise POS stores essential sales information locally and operates without internet connectivity. The company says it has served hospitality businesses since 2001.
For and against
For
- Supports table service, bar tabs and reservations.
- Operates without internet connectivity.
- StockMate tracks stock and reorder needs.
- Portal provides live POS reports across devices.
- Staff permissions and audit records are supported.
Against
- POS pricing is available on request.
- Setup includes an on-premise POS system.
The verdict
OrderMate brings ordering, front- and back-of-house management, inventory and reporting tools together for hospitality venues. Prospective customers need to enquire for tailored POS pricing.
Who it suits
OrderMate suits new or established hospitality venues, including multi-site groups, franchises, restaurants, pubs, cafés and quick-service businesses. It may also suit teams that need table service, kitchen workflows and inventory tools in one POS system.
On the record
- Access controls
- The POS provides staff permission levels and audit records for actions including orders, discounts, payments, deletions and voids.ordermate.com.au · read 2 Oct 2026
- API
- OrderMate describes a custom transaction data API that developers can use to pull sales data into their own apps.ordermate.com.au · read 3 Oct 2026
- Company history
- OrderMate says it has served hospitality businesses since 2001.ordermate.com.au · read 3 Oct 2026
- Connectivity
- OrderMate says its on-premise POS stores essential sales information locally and operates regardless of internet connectivity.ordermate.com.au · read 3 Oct 2026
- Integrations
- OrderMate lists integrations across online ordering, reservations, accounting, rostering, marketing, payments, and other hospitality categories.ordermate.com.au · read 3 Oct 2026
- Intended users
- The company says its system can be tailored to new and established venues, multi-site groups, franchises, restaurants, pubs, cafes, and quick-service venues.ordermate.com.au · read 3 Oct 2026
- Inventory
- StockMate syncs inventory management with the POS and supports stock counts and reorder tracking.ordermate.com.au · read 3 Oct 2026
- Kitchen operations
- TouchPrep xPress displays and organizes kitchen prep dockets on a tablet or touchscreen and can trigger workflows such as SMS notifications.ordermate.com.au · read 3 Oct 2026
- Management software
- WaiterMate handles front-of-house orders and payments, while OfficeMate provides back-of-house configuration, menu management, promotions, reporting and analytics.ordermate.com.au · read 2 Oct 2026
- Named integration
- The HungryHungry integration sends QR-code dine-in and pickup or delivery orders to OrderMate POS and syncs menu and pricing changes.ordermate.com.au · read 2 Oct 2026
- Named partners
- The site identifies HungryHungry as its at-table ordering partner and displays Uber Eats, DoorDash, and Menulog among its integrations.ordermate.com.au · read 3 Oct 2026
- Ordering
- The POS supports table service, quick sales, bar tabs, phone orders, and pickup and delivery orders.ordermate.com.au · read 3 Oct 2026
- Portal cost
- OrderMate Portal is included free on all OrderMate support plans.help.ordermate.com.au · read 2 Oct 2026
- Pricing
- The site directs prospective customers to enquire for a tailored solution and does not state a public POS price on the pages reviewed.ordermate.com.au · read 3 Oct 2026
- Product
- OrderMate is a point-of-sale system built for hospitality venues, including restaurants, cafes, bars, and franchises.ordermate.com.au · read 3 Oct 2026
- Purpose
- OrderMate provides hospitality point-of-sale systems for venues such as restaurants, cafés, bars, pubs, franchises and quick-service restaurants.ordermate.com.au · read 2 Oct 2026
- Reporting
- OrderMate Portal provides remote access to live POS data and reporting through a device-adaptive web portal.ordermate.com.au · read 3 Oct 2026
- Security
- OrderMate Portal says it does not store report data and connects to the venue POS over the internet using SSL; report data remains on the venue POS server.help.ordermate.com.au · read 2 Oct 2026
