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OptusNet Email

Plans and prices

OptusNet Email Basic

Priced on request

500 MB storage · Eligible Optus service required

OptusNet Email Plan

Priced on request

500MB storage · requires an eligible Optus service · webmail and third-party email client access

Every plan, in full

On the record

Account history
Optus says its OptusNet email service has been provided to customers for nearly 30 years.optus.com.au · read 12 Oct 2026
Email aliases
Nooptus.com.au · read 22 Sep 2026
Client compatibility
Some older third-party email clients, including Outlook 2010, are no longer supported because they may lack current updates, security patches or encryption standards.optus.com.au · read 12 Oct 2026
Eligible services
Eligible services include mobile broadband, NBN, 4G or 5G Home internet, postpaid mobile, Fetch and connected devices; prepaid mobile and Optus Sport are excluded.optus.com.au · read 12 Oct 2026
Email service
OptusNet Email provides email service to customers with existing OptusNet email addresses.optus.com.au · read 12 Oct 2026
Existing accounts only
New OptusNet email service sign-ups are currently unavailable.optus.com.au · read 12 Oct 2026
Mailbox storage
0.5optus.com.au · read 22 Sep 2026
Platform access
web_mobile_desktopoptus.com.au · read 22 Sep 2026
Secure connection settings
Optus lists IMAP incoming mail on port 993 with SSL/TLS and outgoing mail on port 587 with STARTTLS or port 465 with SSL/TLS.optus.com.au · read 12 Oct 2026
Security and webmail
Optus says its email upgrades provide enhanced security and improved webmail functionality.optus.com.au · read 12 Oct 2026
Setup protocols
Optus encourages IMAP over POP3 for email applications.optus.com.au · read 12 Oct 2026
Support contact
Optus lists customer service by phone at 133 937, available 24 hours.optus.com.au · read 12 Oct 2026
Supported clients
Optus provides setup instructions for iPhone, Microsoft Outlook, Thunderbird, Gmail Client and Apple Mail.optus.com.au · read 12 Oct 2026
Third-party clients
OptusNet email addresses can be accessed through third-party email clients.optus.com.au · read 12 Oct 2026
Webmail
Customers can access OptusNet Email through webmail.optusnet.com.au.optus.com.au · read 12 Oct 2026

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