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Opsgenie

What it is

Opsgenie is an incident response and alerting service for teams that need to coordinate alerts and handoffs. Its tools include rotation scheduling, escalation policies, handoff options, multichannel notifications, and calendar sync. The service has a mobile app and is available on Android, iOS, and the web.

A free plan covers five users. Paid plans are billed annually: Essentials is $9.45/user/mo and includes 100 incidents per month with six months of data retention. Standard is $19.95/user/mo, with unlimited incidents and one year of retention. Enterprise is $31.90/user/mo and adds unlimited data retention plus 24/7 email and phone support. The listed starting paid price is $9.45/user/mo, billed annually. These plan distinctions can help teams weigh incident volume, retention, and support coverage when choosing a tier.

For and against

For

  • Free plan covers five users.
  • Includes rotation scheduling and escalation policies.
  • Supports multichannel notifications and calendar sync.
  • Available on web, Android, and iOS.

Against

  • Essentials limits incidents to 100 per month.
  • Essentials retains data for six months.
  • Enterprise is the only listed tier with 24/7 phone support.

The verdict

Opsgenie combines alert coordination tools with web and mobile access. Compare the annual plans by their incident allowances, retention periods, and support options.

Who it suits

Opsgenie may suit teams coordinating incident alerts across rotating schedules, escalation policies, and handoffs. Its free plan is for up to five users, while paid tiers offer different incident limits, retention periods, and support coverage.

Plans and prices

Free

Free

5 users

Essentials

$9.45a month, billed yearly

100 incidents per month · 6 months data retention

Standard

$19.95a month, billed yearly

Unlimited incidents · 1 year data retention

Enterprise

$31.90a month, billed yearly

Unlimited incidents · Unlimited data retention · 24/7 email and phone support

Every plan, in full

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