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ilert

Cologne, Germany

What it is

ilert brings alerting, on-call management, incident response and status pages together in an incident management platform. Responders can receive push, SMS, voice-call and messenger alerts, then acknowledge them with one click without logging in. Teams can build follow-the-sun rotations, swap shifts and manage overrides through the mobile app. Incident tools include severity settings, parallel escalations and incident commander assignment; status pages can be public, private or tailored to an audience.

Its AI SRE investigates alerts using logs, metrics, traces and change data, then offers a root-cause hypothesis, supporting evidence and a proposed action for human review. Integrations cover monitoring, ticketing, chat and collaboration tools, alongside email, SMS, heartbeat monitoring and a custom Event API. ilert is available on Android, iOS, web and through an API. The free plan is free for up to five users and one status page, with 100 monthly SMS or voice notifications. That notification allowance is a hard limit: notifications stop until the quota resets unless the account moves to a paid plan.

For and against

For

  • Alerts reach responders through push, SMS, voice or messengers.
  • One-click acknowledgment does not require login.
  • Mobile app supports rotation changes and overrides.
  • Status pages can be public, private or audience-specific.
  • AI SRE provides evidence and proposed actions for human review.

Against

  • Free plan is limited to five users.
  • Free plan includes one status page.
  • Free plan has a hard limit of 100 monthly SMS or voice notifications.
  • Pro and Scale require at least three users.

The verdict

ilert combines responder alerting with schedules, incident tools and flexible status pages. The free plan covers small teams but its notification quota is a hard stop; paid plans add broader capabilities and have a three-user minimum.

Who it suits

ilert suits teams that need alert delivery, on-call coordination, incident response and status pages in one platform. It serves organizations across industries and sizes, including technology, public services, transport and utilities.

Plans and prices

Free

Free

Up to 5 users · 1 status page · 100 SMS/voice notifications · 1 free plan per company

Pro

$39a month, billed yearly

Unlimited SMS/voice notifications · SSO · unlimited viewer users · 250 AI credits/month

Scale

$39a month, billed yearly

All Pro features · team-based organization · event intelligence and workflows · major incident management

Enterprise

$49a month, billed yearly

All Scale features · up to 99.99% uptime SLA · dedicated Customer Success Manager · 5,000 AI credits/month

Every plan, in full

On the record

AI SRE
AI SRE investigates alerts using logs, metrics, traces, and change data, then provides a root-cause hypothesis, supporting evidence, and a proposed action for human review.ilert.com · read 2 Oct 2026
Alerting
Alerts can reach responders through push, SMS, voice calls, and messengers, with one-click acknowledgment that requires no login.ilert.com · read 2 Oct 2026
Data location
ilert says its European cloud hosting uses Frankfurt as primary and Dublin for disaster recovery.ilert.com · read 2 Oct 2026
Free plan limit
The Free plan's 100 monthly SMS/voice notifications are a hard limit; notifications stop until the quota resets unless the account moves to a paid plan.ilert.com · read 2 Oct 2026
Incident response
Incident management includes severity settings, parallel escalations, and incident commander assignment.ilert.com · read 2 Oct 2026
Integrations
ilert offers prebuilt integrations for monitoring, ticketing, chat, and collaboration tools, plus Email, SMS, Heartbeat monitoring, and a custom Event API.ilert.com · read 2 Oct 2026
On-call
Teams can create follow-the-sun rotations, swap shifts, and manage overrides from the mobile app.ilert.com · read 2 Oct 2026
Product
ilert combines alerting, on-call management, incident response, and status pages in an incident management platform.ilert.com · read 2 Oct 2026
Security
ilert states it is ISO 27001 certified and GDPR compliant, with encryption in transit and at rest, external penetration testing, and automatic offsite backups.ilert.com · read 2 Oct 2026
Status pages
The product supports public, private, and audience-specific status pages.ilert.com · read 2 Oct 2026
Support
Enterprise includes a dedicated Customer Success Manager, and ilert lists support contact [email protected].ilert.com · read 2 Oct 2026
Who it serves
ilert says it serves companies of different sizes and industries, including retail, financial services, telecommunications, transport, public services, utilities, and technology.ilert.com · read 2 Oct 2026

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