OpenCities

Plans and prices

Every plan, in full

On the record

Accessibility

The platform is tested with automated and specialist manual checks and is stated to meet WCAG 2.1 Level AA.granicus.com · read 21 Oct 2026

Accessibility limit

The help centre says custom-theme accessibility fixes may incur charges and audit reviews generally take at least two weeks.help.opencities.com · read 21 Oct 2026

Analytics and feedback

Website analytics, page-level feedback, form value questions, and surveys help customers assess website use and identify improvements.granicus.com.au · read 4 Oct 2026

API access

API Management requires the OC Developer role and API keys; the help centre documents both Basic and HMAC authentication guides.help.opencities.com · read 21 Oct 2026

API protocol

The API uses /api/v1 endpoints, JSON or XML, Basic Authentication, ISO 8601 dates, UUID identifiers and offset/limit pagination.help.opencities.com · read 21 Oct 2026

API scope

The API manages forms, responses, content pages, files, folders, address and waste data, and embeds.help.opencities.com · read 21 Oct 2026

Audience

The maker says OpenCities serves more than 170 government agencies and over 15 million people.granicus.com.au · read 21 Oct 2026

Changelog security

A June 2024 release moved asset files to Azure Blob Storage and documented ongoing scans for XSS, outdated modules and command injection.help.opencities.com · read 21 Oct 2026

Company founded

Granicus states that it and GovDelivery were independently founded in 1999.granicus.com · read 21 Oct 2026

Company headquarters

LinkedIn lists Granicus headquarters in Denver, Colorado, with a 1,001–5,000 employee company-size range.linkedin.com · read 21 Oct 2026

Company legal entity

The Australian business registry lists GRANICUS AUSTRALIA PTY LTD as an active private company with ABN 60 648 475 101.abr.business.gov.au · read 21 Oct 2026

Company ownership

Granicus says Vista Equity Partners acquired a majority stake in 2016, with K1 retaining a minority stake and Harvest Partners joining as a major investor in 2021.granicus.com · read 21 Oct 2026

Connector limitation

EngagementHQ synchronization is one-way, runs every four hours, and only one EngagementHQ site can connect to one OpenCities site.help.opencities.com · read 21 Oct 2026

Content tools

The low-code/no-code platform offers flexible design, content templates, and tools for organisation-wide content creation.granicus.com.au · read 4 Oct 2026

Deployment model

The product is described as a SaaS service with managed cloud hosting rather than a downloadable self-hosted package.granicus.com · read 21 Oct 2026

Embeds

Administrators can embed HTML and JavaScript such as videos, chatbots, widgets and social feeds, but Granicus does not guarantee accessibility of external content.help.opencities.com · read 21 Oct 2026

EngagementHQ connector

The EngagementHQ connector publishes public consultation projects into OpenCities search, homepages and maps.help.opencities.com · read 21 Oct 2026

Extensibility

Theme Builder supports custom CSS, JavaScript, files, navigation styles, previews, rollback and import/export, with Granicus recommending experienced front-end developers.help.opencities.com · read 21 Oct 2026

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