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Single Digital Presence
What it is
Single Digital Presence (SDP) is a web publishing platform for consolidating, managing, and developing Victorian Government websites. Established on Drupal in 2016, it includes publishing tools, data collection forms, revision history, federated publishing approvals, and domain redirect management. Each website receives Google Analytics dashboards. Ripple is the open-source front-end design system for Victorian Government branded digital products, with styles, components, and patterns for SDP. The service provides security assessments and updates, Drupal and Ripple upgrades, outage and update alerts, bot protection, and disaster recovery. Its design framework states technical and design compliance to Level AA of the latest WCAG accessibility standards. Victorian public servants can access online content training, a help centre, and a Community of Practice. Technical support covers site bugs, malfunctioning elements, and CMS assistance; 24/7 emergency support applies to outages and emergencies covered by the service level agreement. SDP runs over 140 instances across 60 sites. Creating a new section on vic.gov.au is free but requires approval from the lead department’s Digital Management Committee. Other services may incur charges, with pricing on request.
For and against
For
- Publishing tools include forms and revision history
- Google Analytics dashboards for each website
- Design framework states Level AA WCAG compliance
- Includes training and a Community of Practice
Against
- New vic.gov.au sections require committee approval
- Pricing for other services is on request
- Some features and services incur charges
The verdict
SDP brings publishing, design, security, and support services together for Victorian Government websites. Organisations considering independent sites should account for possible charges and decide who will manage the technology and hosting.
Who it suits
SDP is intended for Victorian Government organisations managing web content. The vic.gov.au option is described as suitable for most government content, while custom websites suit organisations with specific needs or mature digital service capabilities.
Plans and prices
Create a new section on vic.gov.au
Requires approval from the lead department’s Digital Management Committee
Read 9 Oct 2026 · vic.gov.au
Independent website or building a component
Paid formal discovery requires written manager-level approval; some features and services incur charges
Read 9 Oct 2026 · vic.gov.au
On the record
- Accessibility
- Ripple components are designed for accessibility and are being updated toward the latest WCAG Level AA standards, although implementation choices still affect compliance.vic.gov.au · read 21 Oct 2026
- Analytics
- Each website receives Google Analytics dashboards.vic.gov.au · read 21 Oct 2026
- API and SDK extensibility
- Tide’s public code includes API files and Composer installation, while Ripple supplies Vue/Nuxt components and public documentation.github.com · read 21 Oct 2026
- API architecture
- Tide is described as a headless Drupal CMS with a central repository able to serve content to multiple sites and channels.salsa.digital · read 21 Oct 2026
- Central website option
- Agencies can publish on vic.gov.au using shared infrastructure, standard features and publisher training.vic.gov.au · read 21 Oct 2026
- CMS features
- The Drupal CMS includes publishing tools and components, data collection forms, revision history, federated publishing approvals and domain redirect management.vic.gov.au · read 9 Oct 2026
- Company fact
- The Department of Government Services is a Victorian government agency created on 1 January 2023 and listed by LinkedIn with 1,001–5,000 employees.dg.linkedin.com · read 21 Oct 2026
- Content governance
- SDP provides content guidance, peer review against Victorian digital standards and a community of practice.vic.gov.au · read 21 Oct 2026
- Custom website control
- For an independent website, the organisation can choose whether SDP, the organisation or a vendor manages the technology and hosting.vic.gov.au · read 9 Oct 2026
- Custom website option
- Agencies with distinct requirements can use a custom SDP website with branding, data-control choices and developer documentation.vic.gov.au · read 21 Oct 2026
- Data layer
- A whole-of-government data layer can be used for custom requirements at extra cost.vic.gov.au · read 21 Oct 2026
- Deployment scale
- The service reports more than 140 instances operating across 60 sites.vic.gov.au · read 21 Oct 2026
- Design system
- Ripple is SDP’s front-end design system supplying shared styles, components and patterns.vic.gov.au · read 21 Oct 2026
- Developer environments
- Independent-site projects receive production, development and master environments, but content cannot be automatically promoted from development or master to production.digital-vic.atlassian.net · read 21 Oct 2026
- Forms
- SDP includes forms for collecting data.vic.gov.au · read 21 Oct 2026
- Hosting
- Fully hosted websites are offered as a chargeable service, with management possible by SDP, the agency or a vendor.vic.gov.au · read 21 Oct 2026
- Independent-site setup
- Independent sites require SDP developers to create the CMS and site administrators to configure taxonomy, users and redirects.digital-vic.atlassian.net · read 21 Oct 2026
- Integrations
- Salsa documents integrations with CKAN, Campaign Monitor, Mailchimp, Salesforce, Oracle, PayPal, Stripe, LDAP, Active Directory, Facebook and Twitter.salsa.digital · read 21 Oct 2026
