ONES
Singapore
What it is
ONES brings project management and knowledge management together in one platform. ONES Project covers requirements and issues, sprints, progress tracking, test and resource management, automation, and program management. ONES Wiki provides documentation spaces and pages with permissions, search, and team collaboration. ONES Assistant connects Project and Wiki; it can generate reports, turn requirements into tasks, summarize notifications, and answer questions using selected Wiki pages. Code Integration supports GitHub, GitLab, private GitLab, SVN, and private Bitbucket repositories. The Slack integration can send alerts about followed issues and selected issue activity. ONES describes SAML 2.0 single sign-on, login MFA, and audit logs, and says its cloud service meets SOC 2 Type II criteria and adheres to ISO 27018 and ISO 27001. Data can be hosted in AWS data centers in North America, Japan, and Southeast Asia, or on private servers. The free plan is free and supports up to 30 seats. Paid plans include Standard at $80.50 a year, Business at $140 a year, and Enterprise at $210 a year, billed annually.
For and against
For
- Combines project and knowledge management.
- Assistant can turn requirements into tasks.
- Integrates with several code repository services.
- Offers private-server hosting.
- Free plan supports up to 30 seats.
Against
- Free plan limits files to 30 MB each.
- Standard plan costs $80.50 a year, billed annually.
- Free plan includes 20 AI credits per user per month.
The verdict
ONES connects project work, team documentation, and an AI assistant in one platform, with cloud and private-server hosting options. The free plan has seat, file-size, and AI-credit limits, while paid plans are billed annually.
Who it suits
ONES suits teams that want project and knowledge management in one platform, including requirements, issues, documentation, and collaboration. Its self-hosted option may suit organizations that want data on private servers.
Plans and prices
Free
Up to 30 seats · 20 AI credits / month / user · 30 MB / file
Read 29 Sep 2026 · ones.com
ONES Desk add-on
Unified ticket intake · Custom workflows and request forms · Ticket performance reporting and analytics
Read 29 Sep 2026 · ones.com
Standard
50 AI credits / month / user · 300 MB / file
Read 29 Sep 2026 · ones.com
Business
100 AI credits / month / user · 300 MB / file
Read 29 Sep 2026 · ones.com
Enterprise
200 AI credits / month / user · 300 MB / file
Read 29 Sep 2026 · ones.com
On the record
- AI assistant
- ONES Assistant connects Project and Wiki and can generate reports, break requirements into tasks, summarize notifications, and answer questions from selected Wiki pages.ones.com · read 29 Sep 2026
- Certifications
- ONES states that its cloud service meets SOC 2 Type II criteria and adheres to ISO 27018 and ISO 27001.ones.com · read 29 Sep 2026
- Deployment
- ONES pricing says data can be hosted in AWS data centers in North America, Japan, and Southeast Asia, or on private servers with on-premises hosting.ones.com · read 29 Sep 2026
- Integrations
- Code Integration supports GitHub, GitLab, private GitLab, SVN, and private Bitbucket repositories.docs.ones.com · read 29 Sep 2026
- Knowledge management
- ONES Wiki provides documentation spaces and pages, permissions, search, and team collaboration.ones.com · read 29 Sep 2026
- Project management
- ONES Project supports requirements and issue management, sprints, progress tracking, test management, resource management, automation, and program management.ones.com · read 29 Sep 2026
- Security
- ONES Trust Center describes SAML 2.0 SSO, login MFA, and audit logs for key changes and configurations.ones.com · read 29 Sep 2026
- Slack integration
- The Slack integration links ONES and Slack accounts and can send notifications about followed issues and selected issue activity.docs.ones.com · read 29 Sep 2026
- Support
- The Free plan includes email and community support; Standard includes 9/5 support and a two-hour critical-issue response target.ones.com · read 29 Sep 2026
- Trial limits
- The standard free trial lasts 30 days and supports up to 20 users; the Cloud trial includes Enterprise-plan features.ones.com · read 29 Sep 2026
- Unified platform
- ONES brings project management and knowledge management together in one platform.ones.com · read 29 Sep 2026
