- Home
- Robotic Process Automation Software
- NICE NEVA
On the recordRead 9 Oct 202628 facts
NICE NEVA
NiCE lists headquarters in Ra’anana, Israel and Hoboken, New Jersey.
On the record
- Agent assistance
- NEVA works alongside agents in real time to fill forms, retrieve and populate customer information across systems, guide workflows, and execute backend tasks.nice.com · read 9 Oct 2026
- Audience
- NEVA is described as an employee virtual attendant for front- and back-office employees, including agents handling live customer interactions.nice.com · read 9 Oct 2026
- Automation design
- NEVA Studio provides drag-and-drop functionality and low-code components for business users to build automations without development-team support.resources.nice.com · read 9 Oct 2026
- Automation discovery
- Automation Finder is included with NEVA and uses unsupervised machine learning to help enterprise centers of excellence identify automation candidates.nice.com · read 9 Oct 2026
- Backend tasks
- NEVA can execute backend tasks without agents switching between applications.nice.com · read 9 Oct 2026
- Company
- NiCE describes its AI-powered platforms as serving organizations across more than 150 countries.nice.com · read 9 Oct 2026
- Data collected
- Automation Finder collects and analyzes desktop activity data such as keystrokes, mouse selections, applications, pages visited, field entries and handle time.nice.com · read 9 Oct 2026
- Data entry
- NEVA can automate repetitive data entry and form filling and retrieve and populate customer information across multiple systems.nice.com · read 9 Oct 2026
- Data privacy
- Automation Finder says collected data is handled securely and offers an option to anonymize specific applications and data types.nice.com · read 9 Oct 2026
- Desktop data
- NEVA Assist resides on each employee’s desktop and monitors mouse clicks, keyboard strokes, and other real-time desktop actions.resources.nice.com · read 9 Oct 2026
- Desktop integration
- NEVA In-App can be tailored for web applications such as CRM systems and knowledge portals, with its interface embedded in call-center applications.nice.com · read 9 Oct 2026
- Development tools
- NEVA Studio includes a native debugger, built-in automatic testing and a layered development approach.resources.nice.com · read 9 Oct 2026
- Discovery data
- Automation Finder analyzes desktop actions such as keystrokes, mouse selections, applications, pages visited, field entries, and handle time, with options to anonymize specific applications and data types.nice.com · read 9 Oct 2026
- Guidance
- NEVA provides context-specific next-best-action guidance, including disclosures, reminders, sales practices, and product details.nice.com · read 9 Oct 2026
- Live assistance
- NEVA works alongside agents in real time, guiding them through workflows during live interactions.nice.com · read 9 Oct 2026
- Local projects
- The NEVA Studio brochure says developed projects are saved locally for privacy and security.resources.nice.com · read 9 Oct 2026
- Pricing
- NICE’s public pricing page lists CXone package prices, while the opened page does not list a NEVA-specific price.nice.com · read 9 Oct 2026
- Process discovery
- Automation Finder is included with the NEVA desktop bot license and uses machine learning to identify and prioritize automation candidates.nice.com · read 9 Oct 2026
