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EdgeVerve AssistEdge

Bengaluru, India

What it is

EdgeVerve AssistEdge is a connected automation platform for digitizing and automating business processes. EdgeVerve describes it as enterprise RPA spanning deterministic, intelligent, and human-empowered automation. AssistEdge 20.0 includes process discovery, document processing, low-code application development, bot scaling, validation, and monitoring, alongside generative AI models and contextual, on-demand assistance for workforce productivity. Deployment choices include RPA SaaS and cloud-managed services with a pay-as-you-go model. AssistEdge Discover collects process and task data from user devices, analyzes it, and presents process maps and automation blueprints. Its listed privacy and security measures include encryption, data minimization, role-based access, anonymization, and screenshot redaction. AssistEdge Engage combines applications in a web-based dashboard with contextual assistance and real-time insights. Cloud RPA services include infrastructure, discovery, bot configuration and sustenance, consulting, and training; bots and infrastructure can scale with business demand. A free Community Edition is listed for one user learning and building automations, with access to a community forum, expert advice, and the AssistEdge Knowledge Centre. EdgeVerve Systems is a wholly owned product subsidiary of Infosys.

For and against

For

  • Includes process discovery and document processing.
  • Offers attended and unattended automation.
  • Cloud bots and infrastructure can scale with demand.
  • Free single-user Community Edition is listed.

Against

  • Pricing is available on request.
  • Community Edition is limited to one user.
  • The listed free edition is for learning and building automations.

The verdict

AssistEdge covers process discovery, automation, document processing, and workforce assistance, with cloud-managed and SaaS deployment choices. Organizations should review deployment and pricing details, while individuals can consider the single-user Community Edition for learning and building automations.

Who it suits

AssistEdge is aimed at organizations seeking process automation, discovery, or document processing. The Community Edition is for a single user learning and building automations.

Plans and prices

AssistEdge Discover trial

Free

limited functionality · internal evaluation only · non-commercial use · no maintenance

AssistEdge RPA on Cloud

Priced on request

free trial available · implementation, training, warranty and support options vary by contract

AssistEdge Community Edition

Free

Free single-user license · for learning and building automations

AssistEdge RPA enterprise

Priced on request

commercial licensing and support arranged through EdgeVerve

Every plan, in full

On the record

Agent experience
AssistEdge Engage combines multiple underlying applications in a unified dashboard and provides contextual assistance and real-time insights through a web-based interface.edgeverve.com · read 2 Oct 2026
AI and workforce
AssistEdge 20.0 offers generative AI models and proactive, contextual, on-demand assistance for workforce productivity.edgeverve.com · read 2 Oct 2026
API and extensibility
The platform supports a CLI for installation and CI/CD migration, custom JavaScript APIs for encryption-key sources, PowerShell execution and injected custom libraries such as Selenium.edgeverve.com · read 15 Oct 2026
Automation capabilities
AssistEdge 20.0 includes process discovery, document processing, low-code application development, bot scaling, validation, and monitoring capabilities.edgeverve.com · read 2 Oct 2026
Automation Studio
Automation Studio provides drag-and-drop design and testing for end-to-end workflows, including web, Windows, Citrix, SAP, Java and mainframe automation.edgeverve.com · read 15 Oct 2026
Cloud scaling
AssistEdge Cloud RPA says its bots and infrastructure can scale up or down with business demand.edgeverve.com · read 2 Oct 2026
Cloud services
AssistEdge Cloud RPA lists cloud infrastructure, process discovery, bot configuration and sustenance, automation consulting, and product training among its services.edgeverve.com · read 2 Oct 2026
Cognitive engine
The cognitive engine uses machine learning, computer vision and OCR services to extract information from printed, handwritten, scanned and image documents.edgeverve.com · read 15 Oct 2026
Community support
The Community Edition announcement describes access to a community forum, expert advice, and the AssistEdge Knowledge Centre.edgeverve.com · read 2 Oct 2026
Company facts
LinkedIn lists EdgeVerve as founded in 2014, headquartered in Bangalore, Karnataka, and employing 5,001–10,000 people.linkedin.com · read 15 Oct 2026
Company legal name
The legal entity is EdgeVerve Systems Limited, a wholly owned Infosys subsidiary.crunchbase.com · read 15 Oct 2026
Company ownership
Crunchbase identifies EdgeVerve as a private Bangalore company acquired by and operating as a subsidiary of Infosys.crunchbase.com · read 15 Oct 2026
Deployment
AssistEdge 20.0 describes flexible deployments, including RPA SaaS and cloud-managed services, with a pay-as-you-go model.edgeverve.com · read 2 Oct 2026
Deployment models
AssistEdge is offered in on-premises, SaaS and Lite deployment models; SaaS is multi-tenant and managed by EdgeVerve.edgeverve.com · read 15 Oct 2026
Discovery
AssistEdge Discover collects process and task data from user devices, analyzes it, and presents insights through process maps and automation blueprints.edgeverve.com · read 2 Oct 2026
Discovery security
AssistEdge Discover lists encryption, data minimization, role-based access, anonymization, and screenshot redaction among its privacy and security features.edgeverve.com · read 2 Oct 2026
Documentation
The knowledge base is available online and as locally hosted offline pages, and includes installation, hardware sizing, administration, troubleshooting and feature documentation.edgeverve.com · read 15 Oct 2026
Document processing
XtractEdge integration returns extracted fields and confidence scores for complex, unstructured and scanned documents.edgeverve.com · read 15 Oct 2026

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